-
November 2023 by Siera Staab
Sam Helmer was the greatest vehicle salesman I have ever worked with. Not once did he try to push or convince me into purchasing a vehicle. He was so patient, understanding and kind. He answered all my questions and explained everything very thoroughly. He was also great with my kiddo who was very impatient! Thanks for the awesome car buying experience, Sam! Highly recommend Sam and Kruse Motors.
-
November 2023 by Terry Beers
Kayla made me feel very comfortable and explained all the features on the Nautilus very well. The transaction was very smooth. I highly recommend her and the team at Kruse.
-
November 2023 by Jason Himmerich
Paige, our sales rep, did a great job answering questions and helping us get the vehicle we wanted. So, I give Paige 5 stars. My only complaint is when we financed, they didn't offer the lowest rate until we asked more questions and compared their rate to our bank's rate. They did end up giving us a better rate then. I do recommend Kruse Motors. They have a big selection of vehicles.
-
November 2023 by NAOMI SIMEI
Kayla Janachovsky was so helpful in finding my boyfriend and I cars, she is so friendly and smiley even after we went back and forth not knowing what car to go for.Kayla thank you so much for your patience with us, it’s so hard sometimes to choose a quality car but she really helped us in explaining every detail about the cars we ended up choosing and no regrets and all. We are happy customers.I came to get my car first then my boyfriend liked it and needed one as well. We are so appreciative because so far so good. Thanks for the gift card. ?
-
November 2023 by master MC
We bought this explorer new in 2016. We have been very satisfied with the reliability and performance of the vehicle. Our issue is with the service department at this dealership. The vehicle was dropped off at 0930 and was not ready until 526 pm. This was 4 hours and $130 more than the estimate we were given at lunch.
-
November 2023 by Jan Trythall
TJ is a wonderful sales person. He was very prompt, polite and fun to work with. He made buying a car over the phone 300 miles away so easy. The dealership team all the way from reception, to business Manager-Nick we're all exceptional! Thank you Kruse Motors for doing business the "Right Way"!
-
November 2023 by Ryan Snodgrass
(Summary Kayla Janachovsky: respectful, appreciative, knowledgeable, understanding, pleasantly persistent, and helpful in exactly the way you would hope for).Had the pleasure to with Kayla who demonstrated quite effectively that she understands her industry, and what was most important to us. Was also helpful in raising questions we hadn't fully considered yet.The vehicle market is of course tight and given our interactions we were happy to wait for her to locate something that checked the boxes vs. wasting time going out of town... besides it's so much more convenient to let her do her thing.The purchasing dept process was friendly, pretty straight forward, and they tailored their suggestions to our habits. After, Kayla's walk through to get us oriented, before driving off, alleviated -alot- of time reading the manual. It was a nice icing on cake.
-
September 2023 by Brienna Deutz
Caveat emptorIf memory serves, Kruse’s Facebook page previously allowed reviews - that is no longer an option. Interesting, right?Anyway.Despite having read many negative reviews, and hearing as many horror stories, we decided to give them a shot in effort to buy local. A one year-old vehicle with 9K miles and a price tag north of $50K, purchased three months ago. We should be safe from issues faced by others, right? I wish!The buying process was pleasant and our salesman was knowledgeable and pleasant. However, upon taking the vehicle home and removing the paper floor mat protectors, I noticed the passenger floor mat was missing. Husband and I brought this to the salesman’s attention several times - both over the phone and in-person visits. We STILL don’t have a replacement floor mat. And why are we, the customers, being burdened with securing something that should have come with the vehicle? Surely the person who placed that paper floor mat noticed the absence of the rubber floor mat…The vehicle has had a recurring issue (for which I place no blame on Kruse), however, their service department has behaved true to the reviews - no call backs, lackluster customer service, acting like I was burdening them, etc. Fortunately, the vehicle is still under warranty, but the inconvenience was immense with no offer of a loaner.I didn’t want to join the ranks of disappointed Kruse customers, but, being fueled by optimism and ignorance, here I am. Learn from me.And check for floor mats…even if you buy an expensive car. ?
-
September 2023 by Johanna Hansen
Great experience and great service! They helped find me find a car I loved and I was driving it home the next day! The sales representative, Vince, was THE best guy to work with, I recommend going to him if you’re going to Kruse!!! He went above and beyond with helping me out!
-
September 2023 by Jason Arnold
Our experience purchasing a vehicle at Kruse was amazing. My wife and I felt like we were cared for and not pressured in to anything. We worked with Stacey and she is amazing. I would highly recommend going to Kruse to buy your vehicles.
-
So happy with my new vehicle! Steve Schiller made the whole process so simple and pleasant, and was so helpful in finding what I really needed. Can't go wrong trusting him for a great car shopping experience!
-
August 2023 by Edge OnTheMove
Best experience ever buying a vehicle! Paige was professional, knowledgeable and an absolute pleasure. I will recommend Kruse Motors and Paige specifically to anyone looking to purchase a vehicle. Thanks again Ellen
-
August 2023 by Constance Knott
I was thrilled to find my recently purchased Subaru at Kruse Motors! They will be able to service the car. It was exactly what I was looking for. Bailey Schwartz especially, Austin, and Dale were extremely helpful.and displayed high skill and professionalism. I am very grateful for the trade-in value they gave for my Buick Enclave
-
August 2023 by jon gorder
Max is a great salesman for Kruse Motors. He was very knowledgeable guided me through the buying process. Thank you Max
-
August 2023 by Tonya Scheinost Petersen
I will refer anyone I know to Kruse motors. They have an excellent crew. Very friendly and easy to deal with. They made me feel at ease as soon as I walked thru the door.. Maximilian is a five - star salesman!! Can't say enough!
