-
September 2024 by Jackie T
The rooms were clean and smelled good.
-
September 2024 by Thomas Overmiller
Overall, a solid, comfortable, budget hotel. Good continental breakfast and nice pool. Only critique is that I received a bunch of big bites in the far bed in Rm 106. Not sure if it was mosquitos or something else.
-
August 2024 by Mark Mangelsen
Outdated and smells like mildew. I took a picture of the rag after I cleaned the gross off the remote.
-
July 2024 by Cali Beyer
My boyfriend and I tried to call and request an early check in and they refused to let us check in early. We traveled far for a wedding we were attending and were relying on the hotel to get ready in for the wedding (which was at 3:30 and we could not check in until 3 - which was when we needed to leave for the wedding). This is the worst service we’ve ever experienced from any hotel.
-
June 2024 by Chantel Hall
Edit to add - I emailed them. They never responded. I'm guessing they responded to this to try and save face.
I have never had such a terrible experience with a hotel as I have with the Quality Inn in Marshall, MN. I made a reservation through Expedia to stay Saturday night. I needed a room for both Friday and Saturday but it said they were sold out. I tried calling the property repeatedly to see if I could get in. No one ever answered the phone or returned my call since I left a voicemail. I even emailed them. Nothing. On Thursday night I checked again and there was a room available for Friday now so I booked it. I tried to contact the property again so I could have the same room for both nights. Again, nothing. Well, while driving from Iowa to Minnesota I got a call that my step dad had died so I tried to reach the property again to cancel my room with no luck. I then reached out to Expedia. They tried to contact the hotel for me, but they said the person they spoke to yelled at them about "no refunds" and hung up on them. I've also reached out to Choice Hotels because they oversee Quality Inn, but I haven't heard back from them either. Very disappointed.
-
June 2024 by Nina Yanz
Top service! Alpesh at the desk was so accommodating! He noticed I have knee pads on and have bad knees so he offered me a first floor room! Also very impressed with how clean, and put together this place is! Great pool, great vibes! Thank you Alpesh!
A+
-
May 2024 by Robert Foley
This was a wonderful hotel! I was in town for the week for a work project in Granite Falls. Service at this hotel was fantastic, the room was very clean and housekeeping replaced my towels and made my bed everyday. Huge 55" Smart TV hung on the wall was a nice touch too!
-
April 2024 by Chaseann Goodrich
We ended up checking out at 1am due to a bed bug crawling in my daughter
-
March 2024 by Alan Sazama
Easy check in. Comfortable room/bed. Nice no frills hot breakfast but tasted good and was complimentary. Has a pool/hot tub but wasn’t able to use in my short stay. Was clean. Would stay here again.
-
February 2024 by Elsa Cavazos
Nice clean rooms. Staff was very nice.
-
February 2024 by Scott Pollock
Nice place. The young man behind the front desk was nice but didn't know how to do his job. Took 30mins for me to check in and wanted me to pay for the room (already paid for online with business card) with my personal card. He had to call someone for help and still had trouble.
-
December 2023 by andrew hodgson
If the system allowed for me to give a zero stars I would.
First we had 18 families staying at the hotel. Five had issues with their rooms, one had blood and mold stains all over their beds and rooms.
Second and maybe even more disturbing the front hotel staff was, for lack of better terms, clinically insane, which I don’t take lightly and truly feel she needs psychiatric help. Not only our 18 families but another group 16 families experienced the same issues.
Do EVERYTHING POSSIBLE to avoid this hotel. No family should worry about their safety while paying nearly $200 a night to stay in a non luxury hotel! Absolutely pathetic and atrocious.
I never wish ill will but I hope either this hotel goes out of business or its bought by new owners who actually care about their guests safety.
-
November 2023 by Bionic Hotdog
Love the staff, they go above and beyond for their clients. Beds and breakfast are the best I've had since Yakima comfort Inn at Washington. Overall, earned 5 stars and would recommend it if you need a place to bunker down!Rooms: Beds are very comfy and keep you warm. There is a roku TV that you can use in front of the beds and the restroom is nice and compact but feels very roomy and comfortable with many towels for you when you need them. The clock has ports for you to charge your phone.Nearby activities: There's a pool and a hot tub there, really clean and loved it.Walkability: Very walkable and clear to move free range. For disabled people there's a lot of room to move around in.Food & drinks: Overall, the best part of this reveiw. They have waffle machines, cereal, yogurt, breakfast sandwiches (sausage, egg, and croissant), cinnamon bagels, sugar frosted donuts, apples and oranges. There is coffee that's made to perfection, and if the machine runs out, the staff are happy to refill and help you out with both the coffee machine and waffle machine if you're having troubles. Hope everyone enjoys having breakfast here and has a wonderful timeNoteworthy details: Staff are very nice, comfortable to be around, and very helpful!
-
October 2023 by Keith Patrick
Rooms: Simply and comfortable
-
October 2023 by Cody
Rooms: 2 floors
Noteworthy details: Pool, continental breakfast not served til 7:30 am
