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December 2023 by A N
Absolutely impossible to work with!
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October 2023 by Linda Maloy
Just went in for some help cashing some bonds and before I could even talk to anyone the "teller" shouted they didn't do HH bonds. Not only was she extremely rude, but wouldn't even listen while I was trying to explain what it was I needed. This branch in Marshall definitely needs much improvement, or close it if there isn't enough help to be helpful.
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September 2022 by Temesgen Mamo
No one is interested to give me any help unless some of the employees
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January 2022 by Dan Freese
I go there often and they are always polite and friendly. Every once and a while the line is long but they get through it fairly fast.
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October 2021 by Victoria Cieslewski
Great staff! Have seriously improved over the last couple of years! I am so happy when I go in to wells fargo now everyone knows me and asks about my family and pets. Wonderful place to visit
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September 2021 by Andrew Pullen
Friendly tellers, lots of covid precautions in place. Banker sat down with me to open a new account and had me set up in no time, without any attempt to "upsell" me on junk I don't need. Definitely not the same bank it was a few years back.
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February 2021 by Rick Graham
Good service friendly people
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November 2020 by Tylar Holmes
Great staff! Have seriously improved over the last couple of years! I am so happy when I go in to wells fargo now everyone knows me and asks about my family and pets. Wonderful place to visit
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September 2020 by J Nelson
With all the dishonesty coming from this bank of stories frauding customers, I wonder why top brass hasn't been fired.
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August 2020 by David Barber
Not open posted hours
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December 2019 by lovingcindy01
Long wait times. Not enough staff.
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September 2019 by Caleb Becker
A multi billion dollar company and there is one teller inside and one teller outside
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August 2019 by Analisa Jaspersen
Worst customer service ever...if I could give 0 stars I would
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March 2018 by Justin M.
Their customer service as a company is poor, there is so much verification done, and when I ask for a simple stop payment to a company they still let it go through because it's not a "reoccurring" payment and they charged it as a one time fee as if that should make a difference... I don't care, I called for a stop payment don't let someone charge my card. Apparently if someone just decides to charge your card and Wells Fargo doesn't see it as a reoccurring charge you're screwed. Unless you dispute it and MAYBE get your money back in like a month.
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July 2017 by MICHAEL JUZWA
Typical for a terrible bank. 1. Over the weekend the online banking system reflects their actual banking, slow sluggish and seriously in need of update. 2. On national news they've been accused and found guilty of fraud and theft on two counts. 3. If you apply for a loan your application isn't reviewed by a professional, your just another number with calculations reviewed by a computer in the back pocket of some CEO elite. Don't ask Wells Fargo for help. It would be wise for anyone looking to open an account to search first for a credit union, not this bank for sure.
