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February 2024 by V P
I went to this store to get a new phone activated. The store was empty. I was the only customer there. The male worker seemed irritated immediately as I approached his desk. He told me that since the phone hadn't been purchased from that location, they wouldn't activate it for me. (I had tried to activate it myself prior to going to the store and then neither the old or new phones worked.) He told me to call Verizon. I asked how to do that since neither my new phone or old phone worked. He reluctantly made a phone call to the 800 number for me, clearly irritated the entire time. I don't have an issue with them not being able to help activate the phone, but I do have an issue with the way I was treated. I will never go to this store again.
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January 2024 by Dustin Branstner
Very helpful snd nice
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August 2023 by Alan Pietila
Excellent service very honest good people
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January 2023 by Daryl Thooft
Great people. They helped me find what I needed and answeredall my questions.
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May 2022 by Derek Claeys
My phone suddenly came to a screeching halt on the mobile network. I tried all kinds of troubleshooting myself to no avail and finally gave up and went to this Verizon store intending to just diagnose a potential network adapter or connection issue.Ryan graciously investigated it without making me feel like a burden and determined that my network connection had been capped after my wife exceeded the data limit on our plan (I was a little surprised by this because we had exceeded our data plan in the past and Verizon just added data to our plan in 1GB $15 increments with no noticable bandwidth throttling).He also proposed a plan change that moved us from a 10GB monthly limit to an Unlimited Plan that would SAVE us $15/month! AND he was able to backdate the effectivity of the plan upgrade to the beginning of the current cycle thereby waiving our liability for the overage charges.He also discovered in the historical activity on our account that my wife had recently been denied a promotional offer at another store on her new phone when hers suddenly died. She lost out on a $350 discount for her new phone and it was purchased shortly before our current cycle, so it is likely too late to get the promotion applied for her phone, but we are going to give it a try anyway as it was due to the negligence of the other store's staff.I also happily obliged Ryan by sharing my positive experience with him to Scott, the store owner.
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April 2022 by tom Anderson
The only place in town I can stop and they fix any problems with my phone and rarely does it cost me a penny awesome better than sliced bread
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February 2022 by Ron Seifert
Awsome help. They explained different plans and cost and what would be best for my situation. Would diffinently shop here again !!!
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November 2021 by Charlie Pesch
Best Verizon in town
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August 2021 by Sheila Johansen McMath
Great customer service! Very knowledgeable staff.
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August 2020 by Barb Bossuyt Anderson
We have been loyal to this Verizon store for years and today they did not disappoint, just like I expected. The staff are always so helpful and do such a great job taking care of their customers. Today Chris helped us find out why our bill suddenly skyrocketed. Turns out someone, some how ordered an iPhone and we were being charged for it. Not sure how they were able to get it, especially picking it up in Tennessee but I'm guessing Covid curbside pickup might have aided in that. Chris helped us with customer service and the fraud department. Are account does have a freeze on it right now while the fraud is figured out. He made what would have been a nightmare to deal with only on the phone a much better situation to deal with.
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January 2020 by Thomas Burback
The Representative was a great help in sending my dd 214 form for my VA discounts sence I'm not a senior and not smart phone savvy
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December 2019 by Justin Engbarth
Great place, great customer service, Chris will get you what you need.
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November 2019 by unknown skillz4u
Nice employees. Very informative
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October 2019 by Aslub Warsame
good quality place
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August 2019 by Greta Jeska
Kenny is one of the best employees as this store he is always friendly, willing to help, and knowledgeable.