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March 2024 by Robert Landru
Got a wonderful upgrade at no extra cost. Thank
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February 2024 by casey anderson
Went here with my daughter and family friends for an afternoon of swimming. Tons of fun super reasonable. 30$ and tax for 6 people.
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November 2023 by Kris Kruse
Food & drinks: Restaurant and bar were extremely slow.
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November 2023 by HOF BrettFavre#4
Burgers were cooked perfectly and the pasta dish was spicy and very good. The staff was friendly and helpful. The view is awesome as well.We don't get up to Big Sandy very often but we will be back next time through.
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November 2023 by MEGHAN SWANSON
My kids love going swimming in the pool. They also have a sauna and hot tub. It's $7 to go swimming for the afternoon if you aren't staying there.
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November 2023 by Diana Hanson
Changed A lot since last year !!! Looks really run down and the newer bar staff is so rude I thought there were joking. The joke with people us the crabby short haired bartender who yells. “ NO BLENDER DRINKs”.Everyone call it the “no blender drink “bar.Get new management and fire The new staff in the bar !!!! Even people in the cities talk about the crabby bartender lady. !!!!So sad such a great plAce for generations.Dump the crabby bartender. !!! You know who she is.
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September 2023 by David Brekke
Service wasn't the best. They were busy but not horribly busy to justify 15 minutes of waiting for a couple shots. With that being said, the atmosphere is exceptional with great views of Big Sandy!
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September 2023 by Linda Zander
The resort is beautiful.The bathroom sink in the lower level was blocked and drained very slow the whole weekend.
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September 2023 by Nadeen Klett
The gal at the main desk was SUPER helpful, as we tried to plan a rental for next June. She answered ALL our questions.
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September 2023 by marie ghylin
First off wee had a great time!The staff were very helpful and friendly at all times.Rooms: A few dings in the lodge that needed repair:Loose cupboard doors, screen door on patio door needed to be attached. The blinds were definitely in need of replacement. Some of the beds were in need of new mattresses. Water in mechanical room causing mold on the wall notable smell.
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September 2023 by kristinmD2893OK
My boyfriend and I were in town for a memorial corn hole tournament last Saturday of July, I was able to book a room the same day, they were helpful. We checked into our room and unpacked our bag onto the comforter of the bed. We noticed the room was very “damp” feeling @ honestly not as neat as I remember the lodge being kept years ago. We went back to the tournament and later returned when we were ready to go to bed. A relative told us at our tournament that the lodge has “bugs” and that she heard this from someone else who had stayed there recently. So I pulled back the comforter and a BUNCH of bugs were scattered all over the pillows, sheets, mattress pad & comforter. We were able to get put into another room after the manager saw for herself. I asked to see the room first before committing. We got into the other room and low and behold, instead of bugs there was small droppings in between the mattress and the base. They looked like mini mice droppings. We ended up getting a refund. We left that night and drove 2 hours back home at 12am.
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August 2023 by Katherine97204
Our stay started with a slight hitch which the general manager quickly fixed in the most graceful and appropriate way. Great accommodations, plenty to do on site and lots to do around the area if you are into hikes, nature and all the area has to offer.
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August 2023 by Crit99
We’ve stayed here for years, unfortunately each time is a little worse. Hot tub was broken this time. The soda and beer were all flat. No option for breakfast, restaurant doesn’t open til 11 and can only get “late” bites starting at 8. The rooms are clean but worn out, the walls were damaged and no black out shades. There is also no longer dock help. The staff was all very friendly, especially Jess.
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August 2023 by Gloria Todorovich
Waitress didn't keep order straight between 2 couples. She also made abbreviations on her order pad for beverages that she then misinterpreted when placing order. Food was very good but double check your bill.
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July 2023 by traveltheworld012
My wife and I stayed here on June 25, 2023 for one night. We were here for celebration of life for a family member who had passed away. I remember coming to this lake as a 13 year old (about 50 years ago) on this very site and really enjoyed the times. Now it is really built up, no one here really cares about any family. The only concern is money and profit. I booked far in advance, they charged my credit card immediately, but it took two phone calls and 3 emails requesting a confirmation number before I finally got one weeks later. When we arrived about 2 PM, we were told our room was not ready. They said they would call me when the room was ready. No problem, we visited with other family members who were there. At 6:45PM we still had not received a call, so I went to the desk and asked. She said, "oh yeah, it's ready". No apology for not calling me. We got to the room and it was tiny, possibly the worst room in the place. It was directly above the bar with a sign warning us it may be noisy. The one window in the room looked out over a flat roof with tons of mechanical equipment. We may as well not have had a window at all. In the morning, nothing in the room for amenities, not even a little coffee maker, pretty standard in nearly every other place we have stayed. In fact they don't even have breakfast here until 11 AM. We left at 8 AM to find breakfast somewhere else. I forgot my phone charger in the room when we left. I realized it when we got home, so I immediately asked if it was found. Two more inquiries and then it took 5 days for them to respond that it was found. They asked if they could send it to me. I said yes, please do. Over a week later, I had not received it. So I asked again, no reply. I asked again the next day, finally the response was, "oh we have been busy", "we will get it sent out now". No mention that there would be a charge. I received a charge on my credit card of $10 for mailing it out. I paid about $160 for a tiny room, no view, no breakfast and incompetent staff that can't seem to keep anything straight. I also spent about $75 for drinks & food here. One would think they would appreciate having customers. ...Not really. We will never stay here again and do not recommend it to anyone we know.
