“What a great experience we had here! We were shopping for new seating furniture in our basement tv room and didn’t have anything too particular in mind. Holly did an awesome job with helping us narrow down the options and finding the perfect couch and recliner to fit our needs. She was also great at explaining all the discounts, payment, and warrantee information. We would shop there again and ask for Holly!”
“Salesman, Jay Hernandez, swiftly greeted me upon entering the store. He led me right to what I was looking for and after looking up some information for color and style, we finalized my purchase! He made it easy and I was grateful!”
“Bought a TV stand, close to closing time, recieved a call within minutes stating they could deliver the same day with 20 minutes.. made my day. Outstanding customer service.”
“Had a very pleasant experience buying two mattress sets recently. Tom S. is a trustworthy salesperson and went above and beyond. I would highly recommend supporting this local business!”
“So I normally don't do 5 stars on anyone but it was well deserved. My Elder Mother and I came in to buy a new washer and dryer because hers was outdated and wasn't drying properly. We met with a fine salesman but unfortunately he wasn't that knowledgeable and we got a stackable washer and dryer that didn't open the right way and thought , no problem we can have it reversed you know right to left, left to right, and unfortunately they don't all come that way now a days! So make sure you check! But I called and talked to the Manager Jeff and told him the situation and that it wasn't feesable for her Condo the way the doors opened and other things we discussed. I take care of my Mother in certain situations and I was very happy with the Manager. He fixed our problem, we resolved it, and needless to say she will be happy with her new washer and dryer. Now it was purchased with a 2 year warranty and was under 30 days so you have to understand the rules. But I'm very impressed with the service for my Mother.Thank you Jeff at Karls in Owatonna!Very happy Customer ?”
“We recently visited Ashley Furniture and furniture Mart of Medford, Mn. We had an idea of what we wanted but realized once we got there it wasnt going to be as easy as we thought. Our sales person Kaci, not only treated us with the utmost respect, she also was extremely knowledgable about the products she was selling. Even know they work on a commission, at no point did she ever presure us, or try and sell us something that we didn't need. She did offer us a protection package, however because we got rid of our T-rex we didnt find a need for it. Joking of course .... no t-rex.
Kaci and the manager Allan had informed me that some of the pieces of furniture we ordered were backordered and that it may be a few weeks. I was a bit disappointed that I would not get everything right away but was still extremely happy with how I had been treated so far and kind of just went with it. Early this morning (1 day after purchase) I received a call from Allan Kaci's manager, letting me know they did some hunting at their other locations and found the backordered peice we would have been waiting on. They didnt just place the bar they set it as well! Other places will have to jump really high to beat our experience with Ashly, and Furniture Mart. Thank you to Kaci and Allan for a great shopping experience!”