June 2026
The Worst - Just call them and find out - Or place a buy or sell that says went through then does not. Just waited on hold for 20 min, rep answered asked my name and account number, then hung up on me...The google reviews don't lie, only problem is I have to give them at least 1 star. Wish it could be 0 stars.
May 2026
Impossible to gain access to a representative. On hold for over an hour. The instructions on some of the forms are too general which necessitates discussion with a rep.
February 2026
customer service is absolute garbage. cannot understand a single word they are saying, they talk over you when you try to answer a question, and they don't have a single clue what they're doing. it's a complete nightmare trying to do any kind of business with these people.
