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January 2024 by Ronald Coleman
Please, please, please separate the atm from the drive up lanes again. It can be very frustrating wasting time waiting for customers that could be using a different lane. After all, time is money and it’s wasting mine.
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December 2023 by Kimberly Swenson
I went to the Milaca Branch to just talk to someone about IRA rates. Of course there was no one to be seen except for the teller who was with a customer. When the customer was done, I was standing there and the teller walked away, as though she didn't see me. She went into the back where there was at least 2 other employees and when she came back out about 5 minutes later, the teller asked how she could help. Well, already irritated listening to them laughing while I was waiting, I said I wanted to talk to someone about IRA rates. So the teller yells to someone in the back if she had time and she said is that my 1 o'clock? Ummm well it was 1:20 and the teller said no and the person in the back said that I needed to make an appointment. But they could get me in at 2. What? Clearly they don't want me put my retirement in their bank. I felt customer service definitely was lacking the day I went. Guess I will keep my accounts elsewhere. I was trying to get my accounts local. This has definitely changed my mind.
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May 2023 by bette kapushinski
Very nice people and they love to help you
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February 2023 by Benjamin cole
I’ve previously had a great experience with all employees of spire in Milaca. I applied for a loan my banker was Ashley Taylor immediately I got the vibe she was new to this or incompetent. I was approved immediately and have tried to get an update from Ashley when I could sign the papers and get the money. She never returned a phone call or email. I went into the bank and she rudely said I’ve been busy but will finalize it when I can. The following Tuesday another message left for her and email sent still no reply. I’m very disappointed with her. I would recommend working with someone else other than her she rude unhelpful and the communication was non existent. This is the worst experience I’ve had with a banker.
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July 2022 by Savannah Lee
The employees at this branch refuse to do anything for a member. Every single time I come here with any type of transaction there is always an issue or a manager that does not want to do their job. Spire is such an amazing company and every other branch is so fantastic, I will never go to this one again. I will happily drive anywhere else for service.
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June 2021 by Jennifer Krutsch
Great bank
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April 2021 by Barbara Bothum
I've ALWAYS felt that IF I am to trust a FINANCIAL institution, they should TRUST ME, BUT, this one REALLY DOES NOT, ALSO, they DON'T replace your debit CARD as needed, so YOU CAN'T BANK WITH THEM UNTIL IT'S UPDATED, BUT IT'S YOUR RESPONSIBILITY, NOT THEIRS, BUT THEY HA E COMPUTERS, I DON'T!!! TRUSTWORTHINESS, QUESTIONABLE!?? ????
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April 2021 by Evie W.
Spire Credit Union Milaca MN is amazing!! The people are absolutely amazing there! The service is great there and they are really friendly.Opening an account is a great idea there too, the handle your accounts very well.
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March 2021 by Andy & Teri
Love spire , great place to do your banking ??
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February 2021 by Evie Waschenbecker
This place is kept clean and neat. The workers are also very kind and they take fairly good measure to keep everything safe.
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January 2021 by Becky Mellgren
Always helpful with issues, great customer service!
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July 2020 by Millennium Decade
Not bad in my experience.
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July 2020 by Lori DeYoung
Not member but needed to get my mother change (nickles for bingo at her assisted living facility) and representative refused to give exchange because not a member.?
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October 2019 by Travis
I have had a couple issues with spire. They have great rates but their customer service can be poor. First I went to get a loan for a 2017GMC 2500 Sierra, which was being purchased from an auction. I mentioned right up front it was from an auction. Got approved and everything was going good. I had to be on a flight so they told me that I would get an e-document to sign and that I would receive it in 20-30min via email. An hour goes by and no email, so I call them. I call the persons direct line that I was working with. "Sorry your loan was denied because it is coming from an auction". I asked to talk to a manager and the manager explained their policy... That's fine but I just wasted 4+ hours going through the loan process. After explaining this to the manager his reply was, "she is telling me she was never informed this truck was purchased from an auction". It was discussed several times throughout the loan process. I had to write a check for the truck out of my business account. I wasn't happy.
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June 2019 by K T
I’ve had an account with Spire for years! Every encounter I’ve had has been so pleasant compared to other banks. Today I went in and I had a BUNCH of stuff that needed to be taken care of, and I knew I was going to be a hassle. A woman named Karen in the Milaca Branch helped me with everything with a SMILE! Someone give this lady a raise! Thank you for your patience Karen!