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March 2024 by Jamie Boullion
These people have become like family over the last 4 years.I bought my first condo alone and have had to ask them about everything. They have always been there to help with what I need
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February 2024 by Chelsea Grundmeyer
welcoming kind staff at the register when walking in. Kyle was so helpful!!! Thank you
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November 2023 by Bo Lewis
This outfit is truly incompetent, from start to finish. Terrible “service” and the employees seemed to be untrained and incapable of filling out a form. Took money to estimate the work, then said it was too much to repair and won’t refund the fees.
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November 2023 by Bo L.
This outfit is truly incompetent, frok start to finish. Terrible "service" and the employees seemed to be untrained and incapable of filling out a form. Took money to estimate the work, then said it was too much to repair and won't refund the fees.
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November 2023 by Maria Bergeron
Best customer service around. If you have questions and they don't don't know, they find a way to get you the answers. This has been consistently our experience.
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October 2023 by Clara Kohlmeier
Greg was so incredibly helpful and pointed out exactly what I needed to fix a gate to prevent my child from going down the stairs in my home. I’d go to Jerry’s any day over another hardware store simply for the excellent customer service and expertise!
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October 2023 by Lisa Moriarty
Marcus was so helpful both over the phone and in person. If you have questions about your Stihl chainsaw, or need hard to find parts, go to Jerry’s first!!!
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October 2023 by James Erickson
Staff is super helpful. Not like the big box store competition where you feel like to are bother people with questions.
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September 2023 by Phillip Jares
I make a special trip to this hardware store when I need something. The staff are friendly and helpful. The last time they suggested something for a plumbing issue I was trying to resolve. I'm very happy!
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September 2023 by Vicente Piedrahita
Outstanding service Taylor and everyone in the store. Right before Labor Day these dedicated people took care of my wedge flywheel problem on my Toro mower like I’ve never would have it imagined. Kudos to all who were working with Sept 3rd!!’ You all were professional and you should be proud to be Americans!!! Thank you!!
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August 2023 by Ben Cigan
Went in to rent a tool. Instead got a lecture on how what I wanted was dangerous and you could easily hurt yourself or ruin the tool. After 5 minutes of this someone finally told me that what I wanted was being serviced and wasn’t available. Save yourself the time and go somewhere else with better service.
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May 2023 by Stef 305
Jerks...I live SO close by, so I stop in sometimes. One employee is friendly and helpful. Female, of course. She's helped and listened. The nasty olg geezers who give the wrong stuff, bad information, and s#tty attitude should get lost. BAD service. Menards for me from now on.
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May 2023 by Scott Walter
In this day and age (there I go, dating myself), you don't expect to find old- fashioned local shops like a hardware store. But here one is: great selection, friendly staff.
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May 2023 by John Ward
Extremely slow service to get keys made , had to sit and wait at the back counter for about 15 mins before an employee rudely asked “ what do you want “ I will not be back
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April 2023 by Ronald Doran
If you have time to discuss your project, they will do their best to help you with it . So much better than the big box stores!