-
November 2023 by Gary M
They have been more than helpful and gone above and beyond helping me twice now, even without certainty that I was going to buy something. Super helpful and super nice folks, especially Rick!
-
September 2023 by Steve Nelson
I always start my hunt for racks and accessories here. Except one time when I was in Sioux Falls and in a time crunch for some tie down straps for my kayak. The first place I called didn’t know what I was talking about. The next place said they were out. The last place said they don’t sell them. Most people just use some ropeSo I called the guys at Rack Attack. Yup. They knew what I was looking for, put me on hold, and came back to tell me that they did, indeed have exactly what I needed in the stock. They put them aside for me without even asking me to pay for them until I could pick them up upon my return from South Dakota. Lesson learned. Stick with the pros.
-
September 2023 by Adam Garoutte
Deciding what you need for your vehicle can be overwhelming. I walked into their store, pointed out my truck and told them what I was looking for. I was on my way home 20 minutes later with everything I needed. 10/10 recommend!
-
September 2023 by Dan Radecki
I needed a rack installed. They squeezed me in on short notice and did a perfect job on the installation. The staff was very friendly and accommodating. It was an excellent experience and I highly recommend Rack Attack.
-
July 2023 by Mark Ross
Highly recommended. The staff is very friendly, knowledgeable. They don’t push sales.I had an expected situation and they refunded me immediately without question.Im a definite return customer. Don’t waste your time checking prices online. Thule and Rack prices are the same.Other brands are useless but cheap.
-
July 2023 by Ryan Donahoe
I needed a rack setup for my 2015 VW Sportwagen, had already looked at REI and they had examples but no stock. Went to Rack Attack, they had everything I was looking for (Yakima cargo basket setup)! Was in and out quickly with everything I needed and direction to set it up myself. They do offer setup for a small fee, but was confident in the setup to do at home. Used the cargo basket 100% successfully my first weekend, couldn’t be happier!! Much love, Rack Attack, I’ll be back!
-
June 2023 by Steven Kamm
They were able to sell me a Thule roof rack system for my Honda Accord the same day I contacted them. Other online retailers did not have the correct fit kit in stock. To make it even better, they were matching the 20% off sale that Thule/REI were having.
-
June 2023 by Alan Brinkman III
The guys here help greatly, did awesome job and friendly. I'd recommend to anybody. Rack, folding hard tonneau cover, and ikamper skycamp 3.0. Install. Great job.
-
June 2023 by KATHLEEN FREED
I’m extremely impressed with the honesty of the folks at this company. I needed rails for my Highlander and was quoted an amount but then he suggested that I go to the manufacturer and where I could probably purchase it for half the price from them. I am clueless, and I definitely could have easily been taken advantage of. I would highly recommend Rack Attack for their integrity, something you don’t always expect to find, but are very happy when you do.
-
June 2023 by Joseph
Great customer service, Jack took the time to answer my questions regarding the best rack to use for my fendered E bike. And told me the best option for the best price. The rest of the staff is also very helpful I highly recommend them. ??
-
April 2023 by Lee Ramsay
A Bad Experience, With no acknowledgment at all. I only gave this place a 2 Star Review due to how great the show floor looked, which it looked great! But other then that it was an Uncomfortable Experience.I walked in and no one even said hi. I took a stroll around the show floor to see if they possibly had what I needed for my truck, which they did. But after about 4 minutes of walking around the floor leisurely I still hadn’t received a “Hey”, or even a “Need help finding something” So then I decided to head out, since I felt like the service was subpar for a specialty store such as this. But as I was walking towards the door a new customer walked in. I would say this was a mid aged white lady who looked like a person who would hike or camp a a lot. Which I look nothing like such a person. So none the less she walked in to get greeted by a sales rep within 3ft of the door or in a few moments of entry. Which after that encounter happened I decided to stop walking and just stood there for a moment. Still got no greeting from anyone at this location. Then I left, with a feeling which made me frustrated and a bit saddened. I hope this place improves on stuff like this. Because they are losing out on good business.Also sorry I didn’t get any photos of the inside. It looks really good be they way! Would recommend checking it out if you don’t mind a possible experience like mine.
-
April 2023 by Benjamin Z
We called and were fortunate to get Cameron on the phone. He was extremely helpful explaining everything. When we visited the next day Cameron was working and again EXTREMELY helpful. Taking the time to answer our hundreds of "What is this, and what about that" questions and confusion, without any pressure to purchase he answered each one with patience and clarity. We ended up purchasing what we were looking for and will be back for all our rack/mounting accessory needs in the future!
-
April 2023 by Rachel R.
Ladies, beware! I called for a quote to have a hitch installed and I was quoted $230 for the hits plus $475 for the installation. My boyfriend called two hours later with the same request and he was quoted $361 for the hitch AND installation. These guys are crooks and sexist. Please take your business elsewhere.
-
March 2023 by stefan pittinger
These guys were quick and professional. I added a hitch to my Subaru and bought a bike rack. They took the time to explain how to load the bike rack. The next day I saw the bike rack was cheaper elsewhere, and they honored their price guarantee with no hassle. I'd recommend them to anyone.
-
February 2023 by Tim Hotze
Great customer service. Went to the store to visit and ordered a specialty rack for a convertible car. Arrived at the store within a week and I got it installed two days later. All in very good experience and the Rack Attack team is easy to deal with.
