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February 2024 by Saynt Fuu
Great service and care from good people. They treated my elder cat with care and dignity till the end. I will always be thankful for their blessing.RIP Samurai 2008 - 2024
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January 2024 by Naz Oz
A wonderful veterinary experience, from the welcome desk to examination and treatment. Friendly and professional approach. A clean environment. My cat Lady Siam was vaccinated yesterday. They called this morning and asked how she is feeling. You cannot find this practice even in pediatricians! I definitely recommend Dr.Camille Karpik.
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October 2023 by Mike Holmes
I elected a dental cleaning for my cat based on the recommendation. She wasn't in great need of a cleaning so it was more preventative.I dropped her off at 8am. She did not start her procedure until about 2pm, so she was in a crate for 6 hours just to hold a spot in line? When I was finally called, they said she was in good shape and the procedure and anesthesia went great. They said I could pick her up around 5pm. I don't know when it was decided that 9 hours is acceptable for a "quick" cleaning. I would never have done this if I had any clue it would take this long and my cat would be locked up for most of the day.Never coming back.
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September 2023 by Olive Long
Google sent my mom to the wrong address and the receptionist was not only rude but completely unaccomadating. My mom's dog is severely ill and should have been seen. I hope she makes it.
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April 2023 by Valerie S.
They cared for my 8 year old Great Dane beautifully until she was diagnosed with bone cancer. We put her to rest a few days ago. I cannot say enough about their love & consideration. They made a horrible, very bad day, tolerable.
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March 2023 by Logan Rempert
Dr.Karpik is wonderful! She is very accommodating and friendly, while also willing to recommend products that I can buy for my puppy to alleviate his moist nose folds and moist ears as pugs are notorious for these types of things.
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February 2023 by Terri White
I wish I could give this location 10 stars! I was visiting the Twin Cities and had a cat emergency in the afternoon. This location went above and beyond to squeeze in my appointment. Everyone is extremely friendly and compassionate at this location. The Veterinarian was professional and explained my options. I want to thank all the staff for being absolutely wonderful.
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February 2023 by Hannah Nielsen
Nice staff, great long term plan options and always treat me and my pets well
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December 2022 by Bradley Warner
We appreciate the care we received from Dr. Carpix. She was very respectful and caring of our cat and of us.
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October 2022 by Justin Smith
Very nice veterinarian clinic. Staff is kind and efficient and we feel safe bringing our pup here. Make an appointment, it gets busy.
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October 2022 by Halle “Hal” Rotter
I’ve been to other banfield locations that I wasn’t happy with at all, this locations though is amazing! I moved further away but I still make sure all my pets go here.Dr Matt is amazing he makes me feel so comfortable and doesn’t try to just get money out of you, he tells me straight up what he thinks is needed and doesn’t push me into spending more money. He also is a very genuine person I sometimes can ask a million questions and he answers all of them without ever getting frustrated.Shawna is another person there I love, she is super nice and I trust her with my pets.
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July 2022 by John Meyers
Had our newish cat in for a nail clip. They were very quick and were amazing at handling our cat. I'm sure I wouldn't have been anywhere near as good.
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June 2022 by Scott Carlson
We were looking for a place to get our dogs in to be seen on the same day. Banfield was able to get them that day. Thanks!
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May 2022 by Lisa Marie
Not really a fan of their all day put your pet in lockup until we think they are less worthy of being seen, or if nothing more important comes up first policy.It could be an hour could be 7 1/2 hours of your pet in a small cage.
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April 2022 by Wall
We've been on the care plan for our dog for 7 years and always been happy with their services. Until now. My dog and I will be traveling to Montana this summer to help out on the family ranch, so we needed the rattlesnake vaccine for my dog. I called Banfield several months in advance because I assumed that they'd need to special order it. The person on the phone instantly said that it's impossible for them to get the vaccine and could in no way order it for us. I even questioned her and asked if there were Banfields in rattlesnake areas of the country. She said yes but they can't transfer vaccines. I found this all very hard to believe. She put me on hold for 30 seconds so she could "look into it". The answer was still no. This vaccine requires a booster 30 days after the first dose, so we couldn't wait until we were in Montana. She told me to try emergency vet clinics hahaha. As if you'd go in for an emergency vaccination hahahaha. Very disappointed that a national vet can't possible supply a rattlesnake vaccine. Here in Minnesota, we do have the timber rattlesnake, so it makes no sense at all. I ended up calling the VCA in Chanhassen (who I had left 7 years ago for Banfield). The phone person took my number so she could look into it. 30 minutes later she called to tell me that they could have the vaccine and booster shipped to them. Easy as that! I might be switching back to VCA! Banfield should be ashamed of themselves!
