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January 2025 by Taylor Cook
Always understaffed and/or no sense of urgency. The line is always around the aisle 10 people deep
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January 2025 by bob ross
The tech here in a purple Tie-Dyed shirt looked drunk or high. He spent almost 15 min looking for a prescription with his mouth a gape only to have to ask a pharmacist where it was. Pharmacist took less then a minute to locate. Guy should not be handing out meds as he is a few brain cells short of a cognizant thought. There was a line of 15-20 sick people by the end of this ordeal. I waited for more than 40 min to get my script. They also had the great idea to have you line up and wait in the cold and flu medication aisle. So as you wait you are getting exposed to a multitude of sickness as people come in to get their dayquil n what not. Great for returning business I guess, but not so much for public health. This has to be the worst pharmacy ever. I will never be coming back.
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January 2025 by Zamzam Araye
It was the best experience.CVS pharmacy today. I was so happy it took about five minutes to get my medication ready. How awesome is that and I switched my old pharmacy from now on to CVS I recommended my family and my Friends CVS is the best pharmacy. Honestly I like their service it was best. How awesome is that to make custom happy ,thank you🙏🫶🥰
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November 2024 by J H
The staff are always extremely helpful and always really nice. If you ever need to call and speak with someone, you'll have to leave a message for them to call you back, but they always call back within the hour and most times a lot sooner. The line can sometimes be long, but they always seem to be well staffed so the line does moves pretty quickly.
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August 2024 by Nicki Lang
They are nice & helpful when you actually get in front of them BUT you have to wait in line a minimum of 20 minutes, usually closer to 40 mins to pick up your script. It seems like they never have enough people working and the line is always down the aisle
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June 2024 by S Craig
Pharmacist extremely helpful & kind.
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June 2024 by Sharon Wittorf
The wait line was short. Friendly cashier who was very efficient.
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May 2024 by Jesse Avery
Nobody likes to have to go to the pharmacy but this is the best option in the area. The Walgreens nearby is always a disaster in comparison. This CVS usually has enough staff to make the sometimes long lines go quickly and they are generally friendly and provide prompt service. My only complaint is that I wish they would figure out a better solution than having the pickup line snake through an aisle of the store, which can make that aisle difficult to both shop and wait in.
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March 2024 by Lisa Marie Suerth
I have dealt with CVS pharmacys in Florida & It has been an absolute nightmare. JILL the Pharmacist at CVS Minnetonka, MN Hwy 7 & 101 in Target is an absolute Gem.!! She Has gone out of her way endless times to help me through Insurance issues, refill problems And endless other issues. She has gone above and beyond the call of duty to help me & makes sure CVS Pharmacy takes 1st class care of their customers. She has the patience of a SAINT and really cares about CVS customers.
I hope CVS realizes what an amazing asset she is. If it werent for her OUTSTANDING CUSTOMER SERVICE I wouldn't be doing business with CVS! Thank you Jill. I appreciate all you do. You obviously take pride in your job & customers. Thank you.
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March 2024 by Emily Swanson
Worst pharmacy I have used. Allow minimum 1 hour to fulfill a prescription here.
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January 2024 by Diana Thomas
Always helpful and have my meds when needed or get me something else if required
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November 2023 by Maria Jette
Here’s the comment I left at CVS’ website today:I believe it’s acknowledged (by CVS) that this particular CVS-in-a-Target has been WAY busier than you had anticipated it would be. By almost any standard, it’s a very small physical space, but given the crazy number of prescriptions they are clearly filling (you can see hundreds, maybe even thousands, of the filled ones in the bins), it’s obviously operating under difficult circumstances. Today there were 3 (or maybe 4) pharmacists (one who appeared to be retirement age) working diligently, and two assistants working the counter. That seems like a lot of people in that small space!I’m well aware that the pharmacy industry is having lots of problems staffing pharmacies currently. I’ve also read that there are lots of newly minted pharmacists out there who aren’t being hired, while those who ARE working are being overworked to the point of burnout. I see that with my own eyes at this CVS! They’re filling Rx as fast as they can, and are also expected to give vaccinations—something that has to be crammed into their already overloaded days.The reason I gave 8 as my answer above is that my husband’s doc had called in a Paxlovid Rx at about 1130am—that’s a time-sensitive treatment, as I understand it. I gave until about 12:45 before I appeared there to pick it up…and it hadn’t been started (again, I could see 3 or 4 pharmacists clearly working intensely at other Rx! Clearly going as fast as they could.). I was told they would have it in 30 min, but to remember that they closed for lunch at 130. I wandered around Target until 115, got back and in line (there is ALWAYS a line at this CVS), and at 120, the pharmacy lights went off!I think I know why they do that: it’s to give all the people in line warning that they won’t all be able to get their meds until after the harried, burnt-out pharmacists have their modest meal break, and I imagine it helps to have given that advance warning, rather than just rolling down the gate at 130. But the gasps (yes, literal gasps!) around me told me how this delay was hitting those behind me.I got my husband’s Paxlovid. Someone else was called up after me, and there were more in line, but I couldn’t bear to watch to see who would get their meds, and who would have to return another day, or kill 45 min in Target.As I understand it, many or most pharmacy workers aren’t getting as much break time as they should anyway, from a humane employer. In my view, this means they should unionize ASAP! But meanwhile, CVS is frustrating customers as well as their employees, since the service is so much slower than it would be if there were sufficient staffing; and I for one am concerned about FATIGUE in a pharmacist, someone who should be highly alert at all times during their tasks.If my health insurance didn’t specify CVS, I would return to Walgreens, or go to the Cub supermarket across the highway. But it’s not because I don’t feel the CVS personnel are inferior— it’s because there are NOT ENOUGH of them to staff this too-small, too-busy CVS outlet. I’ll tell that to anyone who asks about the place, too.PLEASE find a way to expand that CVS! And meanwhile, please hire enough staff so they can all do their jobs perfectly, and that means treating them humanely in terms of hours, breaks, and physical environment.
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October 2023 by Veronica Diaz
Poor customer service. Pharmacy staff doesn’t communicate with each other. You’re told one thing one moment and then a completely different thing the other. I was treated with zero empathy after having to jump through hoops to get my medication. I verbalized my dissatisfaction to the technician and all I got was a blank stare and silence. To make matters worse, when my prescription was ready for pickup, I had to wait 10 additional minutes for them to use my goodrx coupon. I’ve never had to wait 10 minutes for a coupon at any pharmacy. Horrible service. Do not recommend.
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August 2023 by Jodi H.
My insurance company has changed recently and had to switch to the CVS pharmacy on 101 and 7. Horrible! Every time I go to pick up my meds the line is always, always long! Get more help target or CVS! I miss my old pharmacy!
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June 2023 by Michelle Jeremy Todd
They were out of my daughters medication, and it sounds like it is on backorder (not their fault). However, it would have been nice to be notified before I went in to pick it up. We fill this every month and I called in for a refill like usual. It also would have been nice if the woman who was helping me had chosen to then fill my medication instead of moving on to the next person in line and leaving me standing there.
