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February 2024 by Seth Johnson
My wife is around construction sites a lot for work. Always getting punctures. These guys fix it free every time. Are polite, fast, and thorough. Also good deals and quick friendly service when we need new tires. I'll never go anywhere else. Very much recommend these folks.
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January 2024 by Scott Meester
Michael was very helpful in our questions about buying our new tire.we will be back to buy the other 3 in near future!
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January 2024 by John Canifax
Mike was very helpful and kept me informed on what was going on when the my vehicle
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January 2024 by Adam Welsbacher
Great service
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January 2024 by Steve B
What a great team. Courteous, clear and fast! Always pleased every time I use Discount tire and the Minnetonka store.
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January 2024 by E Olson
Very good service. I arrived 10min late for my appointment but they got my vehicle in right away. They did a great job installing new tires and finished before their estimated completion time. I would use them again.
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January 2024 by Amanda
I forgot to ask the first person's name that helped me on this cold day, but caught Trentin's name-Thanks for helping out!!
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January 2024 by Ryan
Worst customer service I have ever encountered in my life. Will never come back to this location and am seriously considering never returning to any Discount Tire again because of the salesperson we had to deal with (Scott). Family has always gone to Discount Tire for our tires, but you lose trust in the quality of the product and overall service when you get people like Scott.
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December 2023 by Victor F.
They changed my wheels for my winter tires. When I left the car there was no tire pressure warning. When they delivered the car to me with the changed wheels, the tire pressure light came on.The next day I returned and they told me that a sensor does not communicate when checking it with the reading machine.I insisted that I handed over the car without warning and that they may have damaged the sensor when changing wheels.They haven't given me a solution.I'll come back to have the wheel removed again and check the sensor.At the moment very dissatisfied, because they have returned the car with a fault that it did not have before and without trying to resolve it.I do not recommend at all.If they offer me a solution or repair the problem, I will indicate it again in this review positively.At the moment, very negative evaluation and experience
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December 2023 by Mical Caterina
This Discount Tire Store (Minnetonka) ROCKS! We drive almost an hour to purchase from this store, THEY ARE THAT GOOD! We've purchased over 6 sets of tires from these folks over the years and they're CONSISTENTLY AWESOME. Super fast & courteous, no hassles great folks! More like 10 stars for the crew at this store.
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November 2023 by Bryce Conlan
Had an appointment booked well in advance for 5:15pm today. They did not even get the car into the service bay until nearly 6:45pm (45 minutes after they close)...I understand it being late fall and being busy with winter changeovers. But that was the whole point in me booking ahead to avoid the wait of doing a walk-in. After leaving they never reset my TPMS system either, which was quite the scare after just leaving when it beeped and I thought I had already had a flat or something.If you don’t have the staffing or flexibility to accommodate pre booked appointments in a timely manner, and accept walk ins simultaneously, then don’t. Have never had issues like this at the Blaine location off of Hwy 65 (in and out in an hour)Also, Scott at the front wasn’t the friendliest guy. Kinda gave me a bit of an attitude or a “okay and so what?” Vibe when I made note of my 4 tires having different treads due to two being new and two “like new” and just wanting to make sure that was ok for the AWD system. I noticed he was rather snarky with another lady when she notified him she couldn’t find a parking spot as well and parked at a nearby business. Everyone else I came into contact with however was super friendly and apologized for the over two hour wait, hence the three stars. I probably won’t return to this location.
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October 2023 by Jeff Wold
Why do I rate DT 5 stars? Great service...I came in last minute without an appointment, they got the tires I wanted and had them installed in about 2 hours. Terrific service by Sergio and Michaela (and the technicians in the shop) at the Minnetonka location.
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October 2023 by Grant Ginther
I am not sure what has changed at this location. I don't usually write reviews but for this I feel the need to. This store does not provide the level of customer service they used to. I have bought tires from this store for 10 plus years. The last 3 times here have been less than desirable. One of the experiences, I was very clear that I did not want the added warranty or disposal fee on my quote, I had someone who wanted the old tires. Low and behold, the quote had both included and they kept telling me that I had to purchase them. I decided to purchase the tires from someone else. I will note, I paid over $300 less going somewhere else. The last experience I had, I did not want to go through them but had to because I was in a time crunch. I needed trailer tires in 1 day and installed the next. The woman that helped me on the phone was great, and made me feel good about going with them. I called the shop to verify my appointment time and asked if it was 11 or 11:30. Whoever was on the phone mumbled and I could not hear so I asked them to repeat what they said. I got a very quick and short response "I just told you, it is at 11:30." I then proceeded to ask where they would like me to leave the trailer (35+ feet long) knowing that they have a smaller parking lot and did not want to block any customers in. The same guy said "just find a place in the parking lot, it shouldn't be that difficult". I believe the guys name was Cody- again, hard to tell because he was mumbling. I will not be using this store anymore. I gave them many tries and have continued to be disappointed.
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September 2023 by Tom Sveningson
Competent and helpful staff!! Performed 4 tire replacement quickly and professionally! Very positive experience.
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September 2023 by Al Indy
Great customer service! I had a tire with sidewall blowout and they were able to replace it within my budget. Also got me in and out within an hour! That was much faster than I expected being walk in!