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January 2026 by Jake Seim
Russ was great, all business and got the tow very fast. Would recommend to anyone
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January 2026 by BEKELE LLC Driving School
Despite the cold weather, the tow truck driver did an amazing job in towing my car and helping me find an open charging station with patience. Thank you for your help and the reasonable cost.
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January 2026 by E.W.
Kustom Karriers provided prompt, friendly and expert service. I needed a tire changed on a cold Sunday. Other towing companies weren't interested in helping or said the wait would be more than two hours. Kustom Karriers came immediately and instead of an expensive tow, they changed the tire, saving me a lot of time and money. Jordan worked quickly and did a great job. If I need help in the future, I will definitely contact Jordan at Kustom Karriers in Hopkins again,.
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December 2025 by jay
The manager Tate was extremely rude over the phone hanging up mid sentence and in person, He threatened to call the police because He thought I was gonna drive off with a salvaged broken down car with no power? Tate did seem to be under the influence stumbling out of the back office to grab the key. And terribly he threw my bible on the floor. Just complete blasphemy, I hope you find why that’s wrong Tate, even tho you seem to be a Mason🤷♂️
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December 2025 by Gary Turtles
Very unsatisfied. Tate was extremely rude and used profanity with me. I’ve only used a towing service two times but THIS was completely unacceptable and put a bad image on your company. Furthermore, my car was just thrown out without my consent? No clue why this is happened and I have no idea why Tate had to be so rude with me. Very unfortunate to see.
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December 2025 by Chrishon Emory
Bad business, unprofessional as its finest through away my boi vehicle like it was some damn trash don’t ever recommend coming here ever they don’t even deserve one starr, also my other partner came hear and said they made his car even worse after they said they fixed it up now he had to go somewhere else and pay double the amount smhhh. Don’t recommend here spend your money anywhere else but here.
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December 2025 by Joh Swatson
The threw my car away without my consent and didn't say anything to me until after. The workers are very un profesional aswell. Avoid business with them at all costs!!!
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December 2025 by Norma Boe
I during the last snow storm, I locked myself out of my car while it was running. Jordan was super friendly on the phone and came to unlock it right away. I only waited ten minutes for him to come. He took just a couple minutes open up, and I was on my way.
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December 2025 by Christina Sanders
Grant was great! He helped me figure out the problem with my car and where to take it. He was gregarious, personable, and attentive.
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December 2025 by Melanie Schmidt
Grant is my hero!! I got a flat tire tonight out of nowhere and called for help. His service was phenomenal and he was incredible kind and fun to talk to. He deserves a raise! Thank you so much Grant, I appreciate it! I highly recommend Grant and this company to help with your car needs!! :)
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December 2025 by Travis Beck
Kustom Karriers is fantastic. Would 100% recommend and I will use them again if ever needed. They were responsive, prompt, and more than willing to help in a unique situation with a totaled work truck.
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December 2025 by Henry Young Jr
Came in 19 min after waitimg 5 hours for Insurance Co tow. Simply picked up the phone on 12/12 @ 8:45 pm a night of 2° and Kustom was there in a flash. Nice driver, great comfy, warm cab. Bravo.
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December 2025 by Katie Brown
Michael came out to jump my car battery and was so helpful and very informative! Highly recommend.
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December 2025 by Jason Jorgensen
Grant arrived quickly and got me up and running fast. He was really friendly and knowledgeable - which I appreciated, knowing it was super cold out and it was nighttime. He seemed to actually care about me getting to my next location safely - informing me about the life of my spare tire, that other technicians had never told me about. I’ve had these guys tow or help with tires before - call them, you won’t regret it!
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December 2025 by Sara Stephens
Coldest night of the year and Grant got my car running with a huge smile and fast service. Thank you!!
