Lids offers friendly and helpful customer service, with staff members like Mike, Jarvis, and Joi providing exceptional assistance. Customers appreciate the staff’s prompt greetings, patience, and attention to detail. The store specializes in custom embroidery and patch work, creating personalized hats with high-quality results. Many reviews highlight the quick turnaround and excellent communication throughout the process. Overall, Lids is praised for its positive atmosphere, skilled employees, and ability to meet custom hat needs efficiently, making it a great choice for personalized headwear.
Dope spot to grab a sick hat and even get your name embroidered on it. Legit!
September 2024
Mike S is the MAN!!! Hard to find positive and happy retail employees. He greeted me and everyone that walked in promptly. Was very friendly and courtesy. Did an excellent job on my custom embroidered cap!!!! Give this guy a raise!!!!
