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March 2024 by Josh Majsterski
Great location for our needs. Hotel was clean, quiet, beds and pillows were comfortable. Check in was super easy, elevators were fast, M Club had some snacks. The only minor complaint we had was the bathroom in our room had no ventilation fan or one that worked. Would definitely stay here again.
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March 2024 by M D B
Guy at the desk gave us a hard time about getting a bottle of water. Insisted they were in the room when they were not. He said to come back down in 20-30 mins, yet it was 11:30 at night. No hot water in the shower both mornings.
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March 2024 by Sylvain Bouchard
Very nice hotel. Nice room. Beautiful swimming pool and with a spa too . Several hotels should take inspiration from
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February 2024 by Sharon Brown
Great front desk help and concierge.
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February 2024 by Bethany Charlsen
This was a last minute staycation that turned into a mess on NYE. Staff was inattentive and dismissive of issues. Management was not onsite to ensure Marriott guest standards were delivered. M Club was not stocked or staffed (and it wasn’t busy). Children were allowed to run in/out, throw pillows, and climb on furniture which impacted guest experience. Bugs were present in the ladies locker room.Call to management was met with excuses and a promise to respond within 24 hours. Still waiting….
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February 2024 by Trever
This backyard secret has been here for years, but you can't see it from the highway. The staff are amazing. They give personal attention to everyone. He remembered what room I liked and just did it. It was great.
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November 2023 by Shannon Hamilton
We host a company wide conference at this location every year. The staff is an absolute delight to work with! They are all so friendly and attentive. I highly recommend this hotel to anyone looking to host an event or for a nice quiet getaway.
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November 2023 by Deb Hengel
Beautiful venue for a wedding reception! Food (breakfast and reception) was all delicious. Room was very comfortable. All Staff peoplw were helpful and
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October 2023 by MrSmashNMash
Apparently there was a billing issue. I tried to resolve it with the front desk and the general manager. Mind you I hadn't stayed at any hotel recently because of health issues. I reserved a room at this location because of the proximity to my class reunion.Previously there were only 4 elite levels, silver, gold, platinum and platinum plus.I stayed so many nights that I was awarded Gold Elite for life. Eventhough I had enjoyed Platinum for several years.Indeed, I'll give you an example of what Platinum really meant something back in the day. I had made a specific request for a certain room at the Marriott tower in Detroit. When I got to my room, it was exactly what I didn't want. I called the front desk and explained the situation. I was put on a brief hold and I was told to go to the 70th floor and someone would meet with me. I was taken to the Governors suite and wasn't charged any additional cost for the length of my stay. That's why I remained a loyal Marriott customer for over 20 years.These people I've dealt with apparently have no clue as to what an elite membership is about. Shame on them. I also told them that I was a Google guide with over 1.5 million views of my reviews and photographs. They obviously didn't care.Perhaps I'll find logging with another hotel chain in the future. In other words, good luck changing my mind. Because of a $100 difference I think that they need the money more than I do.
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September 2023 by Miguel Marrero
Hotel is just a bit dated. Rooms are clean, but nothing special. Just not a nice and new as you’d hope for the area. While the technical location is good. There is this weird one way road system that adds about 5 minutes before you can even drive out of the campus. The lounge is the most basic I’ve seen (even post vivid), and the food at the restaurant was just okay. I’d probably stay there again, but it doesn’t give the “full Marriott” vibe you may be expecting from the refreshed hotels in the last 5-10 years.
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September 2023 by Justin
Rooms are super nice and staff is incredibly friendly. You do have to travel if you don't want to eat at the hotel. Not a large shop, it's really just junk food. The patio outside is neat.
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August 2023 by Brian H
Great hotel for a good price. Pool is 5'6" at the deep end which is kind of nice. Hot tub was hot. Room very clean. Felt safe and kind of upscale. Staff are amazing. Went on a Saturday and it wasn't busy at all. ? Restaurant felt a little pricey but had good food.
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August 2023 by Nicholas Parisi
I am a longtime Titanium Elite Member with Marriott who stays 75-120 nights per year. This has been one of my best experiences at a flagship Marriott.✅ Associates readily available on chat before checkin✅ Super friendly and easy check in process - they accommodated my upgrade and late checkout.✅ A fantastic pool/gym/spa more comparable to a small YMCA than a standard Marriott.✅ Immaculate✅ Comfortable roomDuring breakfast, there was only one associate waiting on everyone — staff shortages happen, though. Everything else was spectacular. Love the M Lounge!Rooms: Standard Marriott rooms from the 2000-2010’s era with an upgraded bathroom and super comfortable bed.Safety: I felt very safe here overall -the hotel should add a “no diving” sign in the pool area to be extra safe.Noteworthy details: Facility has a pool, gym, hot tub, sauna, and locker-room
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August 2023 by Asad Ali Rizvi
The overall experience was great. The issue was with their iron. When ironing my dress shirt for the meeting, a bunch of rusted water came out of the iron, and stained the shirt. Had to wash it quickly. Luckily, I had an hour to kill before the meeting, and the temps were in the 90s, so the shirt dried, and the stain is now, nearly, invisible. Other than this mishap, very clean rooms, friendly staff, and nice environment. Thanks!Rooms: Very clean and spacious rooms. Comfortable beds. Love the full on office desk set-up in the rooms.Noteworthy details: Office desk set-up in the rooms. Private bed lamps. Affable and very courteous staff. Fridge is there. Not enough coffee pods in the room, but didn't need to make it in the room, so worked out fine. Would request that prior to guest arrivals, the hotel refreshes the water in the iron due to the accident I had. Could have been worse. Thank you.
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August 2023 by Google user
I am a longtime Titanium Elite Member with Marriott who stays 75-120 nights per year. This has been one of my best experiences at a flagship Marriott. ✅ Associates readily available on chat before checkin ✅ Super friendly and easy check in process - they accommodated my upgrade and late checkout. ✅ A fantastic pool/gym/spa more comparable to a small YMCA than a standard Marriott. ✅ Immaculate ✅ Comfortable room During breakfast, there was only one associate waiting on everyone — staff shortages happen, though. Everything else was spectacular. Love the M Lounge!
