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March 2024 by Matthew Kauffmann
These guys are the hardest working little UPS around. Always helpful. Never had an issue dropping of a return.
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January 2024 by Michael 0.
The service person(male) was patient, friendly, and efficient, and you could tell he was being sincere. I only had to drop off my package and nothing else was needed-so it was super easy.
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December 2023 by Heidi Hemmen
I had an issue with a package not arriving and Ben went above and beyond to help solve the issue and it worked! My package arrived today thanks to his help. He was friendly, professional and effective in advocating for me!
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December 2023 by Emily Wilson
Ben helped me with a difficult transaction and he was very kind. Thank you!
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October 2023 by Rick Nelson
Ben Ramli and the team at the UPS Store in Minnetonka are absolutely fantastic! The customer service we received was outstanding. They helped us notarize a set of documents here in Minnetonka, send them to Chicago for processing, prepay the return shipping to Minnetonka, and finally send them to Thailand. Ben walked us through every step of the process, answered all of our questions, and inspired confidence along the way. The UPS Express envelope was delivered from Minnetonka to Bangkok in only 3 days! Thank you!
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October 2023 by Martin Roque
People here are very helpful. The owners are patient with customers and their own staff. Very friendly environment
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July 2023 by Steve T.
Always helpful and quick service especially with Amazon returns! PO Boxes are very useful not to mention the excellent shipping services offered and secure document drop offs.Free parking too!
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January 2023 by Dawn F.
I'd like to offer our experience. Ben, his wife and staff have been wonderful to us as small business owners. I appreciate their prompt, personal service and how hard they work to address our needs. Thank you!
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January 2023 by Heather Evans
Came here to mail a sensitive document. The (very welcoming) staff member was diligent with confirming and double checking how to get the package to the appropriate person and spent extra time helping me. The package arrived and I received detailed notes on its delivery. Definitely a very trustworthy place for handling important shipments.
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November 2022 by Samantha Godbout
The man with brown beard, in his late 20s or early 30s is extremely unprofessional, rude, and not helpful whats so ever. I had some Amazon orders to do and I felt bad already because I didn’t have them in boxes. I walked in friendly and apologized in advance for not having any boxes. He proceeded to mutter “oh great” under his breath and rolled his eyes at me. It took me a couple seconds to pull up my QR codes because my phone was loading and he rolled his eyes at me again and was super impatient even though I was the only person in the store. This was also my first time doing Amazon returns so I didn’t exactly know what to do and he was obviously frustrated about this. When I asked him a question about the shipping label he completely ignored me. It actually came to a point where I was so confused and he was rushing me that I didn’t even get to exchange all of my items. I will now have to contact Amazon to issue me new codes so I can exchange them somewhere else. Once he was done scanning the stuff in he turned around without saying goodbye. I felt disrespected by this man and if he is acting this way to me then he most likely is treating others the same way and that is not okay.
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June 2022 by Alicia Cannizzo-Steiner
Very friendly staff! My toddler was not feeling the trip today but they helped turn it into something fun for him. It was pretty busy but they were upbeat and efficient.
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May 2022 by Mimi B.
This UPS store rocks! Very helpful and friendly team. I have come here for years and have not been disappointed. Highly recommend.
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March 2022 by Dana Eads
Great service! Ben seems to take pride in managing his store and providing good customer service!
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March 2022 by Tara Osterberg
Ben and his crew are great! We have a mailbox there and travel often. All it takes is an email and they forward our mail to us! They make it so easy and gives us peace of mind! Thank you UPS Minnetonka!
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March 2022 by Sue Perpich
I have always had an excellent experience at the UPS Store on Ridgedale Drive In Minnetonka; they are efficient and process transactions professionally and quickly. I have had such great success with the team at this store that I drive to this location in Minnetonka from Minneapolis to ensure my packages are handled with the greatest of care.
