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November 2023 by Sean Emry
Absolutely horrible experience, from pushy finance member upset that we were out of town and unavailable to sign and he couldn’t get his numbers in for the month or the lies about the finance company wants all the extra insurances and coatings to provide the loan to ensure I take care of the trailer, to a flat battery on a brand new camper so we had to wait an hour for the mechanic to show up then charge the battery to connect to the truck in camping word’s parking lot , to a busted sewer drain cap that I had to point out to a damaged electrical connection on the front of the camper and when we drove 15 mins down the road to storage and now one of the leveling feet is stuck in the up position. I wouldn’t recommend camping world to a single person. I bought this to share memories with my family but it’s been nothing but a bad time. The manager called but offered no help and was condescending. The only highlight of the experience was the mechanic that offered help and guidance.
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November 2023 by The Olive Boyzz
Watch out for hidden cost. The sale price on these is if u finance through them. I was approved through my own bank 2 days later ibwas able to get my camper. I had to try to get approved through them and took a hit on my credit theyvdidnt care about anybody that. Didn't offer a start up kit or anything sales guy just cared about his cut on the sale. I walked through the camper alot better once got home it wasn't clean inside very well. They didn't go over how the TV works and still can't get it to work even with a DVD. I could go on but what's the point.They just going to say sorry about your experience. Well I live almost 4 hours away. Should give a 1 star but the guy showing me how things work did decent so that's only reason got 2 star from me
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October 2023 by Sean E.
Absolutely horrible experience, from pushy finance member upset that we were out of town and unavailable to sign and he couldn't get his numbers in for the month or the lies about the finance company wants all the extra insurances and coatings to provide the loan to ensure I take care of the trailer, to a flat battery on a brand new camper so we had to wait an hour for the mechanic to show up then charge the battery to connect to the truck in camping word's parking lot , to a busted sewer drain cap that I had to point out to a damaged electrical connection on the front of the camper and when we drove 15 mins down the road to storage and now one of the leveling feet is stuck in the up position. I wouldn't recommend camping world to a single person. I bought this to share memories with my family but it's been nothing but a bad time. The manager called but offered no help and was condescending. The only highlight of the experience was the mechanic that offered help and guidance.
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September 2023 by Kristina boggie
The manager there sucks. We walked out and left when we got there 1/2 hour before close, he told us to come back,we live over an hour away. Go to the guys across the street or pleasure land great experience at both. They will get our business.
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September 2023 by Garrett Nelson
First time buying a camper and it was a great experience. We found a travel trailer we really liked at a location a bit of a ways from us and they wasted no time having it delivered. Drake was our salesman and Allen helped us in finance. Hands down two of the easiest people to work with, and we we definitely shop at this location again.
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September 2023 by matt meger
We bought a 2021 Jayco Eagle a couple of months ago and it was a disaster from the beginning. First of all, we were approved for 8.49% by the credit union which they said they use, but Camping world stated it was 9.99%. We thought that was high as we have excellent credit. Luckily, the Credit union who gave us the loan after we signed the paperwork was honest and called us and stated they (Camping World) mistakenly put in the wrong percentage rate, so they did a revision to the lower interest.Now for the camper issues. We were charged a Transportation/ Delivery fee for a camper that was already sitting on their lot and a prep fee to go over everything. We have been seasoned RV campers for 20 years.When we questioned the extra fees all we got was well you initialed it. The loan breakdown was understandable.The salesman also said, if we back out of the deal, they keep our 1000.00 down deposit.Now for the camper issues which you would think they would go over everything to make sure there wouldn't be any issues.The front LED lights, one was burnt out and the toilet leaked after 2 weeks of use, so we replaced it out of our own pocket with a Thetford as the one in there was known to have issues and a recall. They stated it would be cleaned inside but nope! The stove was filthy with grease residue still on the burner plate and above on the stove guard from the previous owners. The sinks were disgusting with black slime in them. Would I recommend this company? Absolutely Not! We paid 3000.00 for the hidden fees. Plus, we gave them 1000.00 down and they only gave us a low ball trade in for our camper of 4000.00.Don't even bother to reply, Oh, I'm sorry you had a bad experience as that doesn't fix anything. You as the company/owner need to make this right.
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September 2023 by Raven Nelson
Really enjoyed our experience shopping here. The staff were knowledgeable and versed on the various campers we looked at. Drake helped us in sales, and Allen in finance. Will definitely recommend to friends and family
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September 2023 by Cindy Hoppe
We stopped early this morning on our way out of town to see if they could check our tire pressure. Met Jerry and Sean, and they were so pleasant and willing to help. Sean took our RV and fixed us up. Jerry came back and they had found a cover missing on our roof vent. Very professional service.they got us on our way. Thanks Jerry and Sean, you were both very kind.
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August 2023 by Jessica A.
Would give zero stars if it was an option. Drove almost an hour to specifically purchase 2 king size RV mattresses. When we walked in there was 3 women standing at the front desk and one sitting in an office. They all looked directly at us and said absolutely nothing. We found what we were looking for without any assistance and still zero acknowledgment. I grabbed a mattress topper to ask some questions about it since there was no info on the box. By now there were 4 women standing at the desk. I stood there with the box for a few moments so I didn't interrupt their conversation. One of the women looked at me and said nothing. Made eye contact and everything. I put everything back and will take my business elsewhere. How pathetic.
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August 2023 by William Boatman
I loved my experience at Camping World in Monticello. My sales guy, Tom Rollings was excellent. Found me what I wanted and made everything easy and smooth. I am definitely going to send all my friends and coworkers to Tom. He’s terrific.
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August 2023 by Julia Heinen
My salesperson, Tom Rollings was amazing! He found us exactly the unit we wanted (even though we didn’t know what we needed) and his follow up and helping us through every step of the process was unparalleled. We are referring all our friends to him. We can’t wait to up grade in 5-6 years and will go back to Tom!
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August 2023 by Eric Stene
Monticello Location: I have been there and dealt with Tom Rollings. He is truly a professional and has been great to work with. I will be buying soon and I would recommend him to other campers!
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July 2023 by Bonnie S.
Bought a 2024 5th wheel that had sewer issues from day one. Brought it in for repairs and it's been sitting there causing us to miss camping trips. They haven't fixed it and communication is poor. No one calls us back. We were told it would be fixed right away. They have went way down hill. We've purchased campers in the past. Sorry we did again this time.
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July 2023 by Kathleen Smith
Fantastic service! Starting with our phone call filled with questions to arrival at the store. Anne, Kia, Jimmers and others whose name I didn’t get all kind and knowledgeable. Sharing tips and tricks, their own favorite camping items and showing us the ropes of doing our first dump. Would highly recommend.
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July 2023 by nancy cavaco
Awesome. Phone order was delivered to the store nearest my RV resort. Great service center folks, friendly and helpful.
