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December 2023 by steve weese
Very rude. Poor customer service . No knowledge about banking
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March 2023 by Kayla
I've gotten all my vehicle loans here. The lady I work with, Melissa. Is the absolute best. Will not go threw anyone else
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March 2023 by Roxanne Markwood
I went to this bank Cause I'm cashing the check. Oh my God they feel like I'm some kind of criminal here or something b*******.They even wanted my fingerprint put on the check. For God's sakes I didn't steal anything so I don't understand why they treated me like that I'd never been treated like that at a bank before!! So glad not to be banking with them. I didn't even want to give them 1 star. C***** service
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December 2022 by Maurice Mayberry
This bank has one of the most poor services I have ever encountered. I took a client to this bank to cash their tribal monthly income check and after they had her sign the check. They told her they couldn't cash it because her check comes from Liberty Bank in Iowa and rude to her to go to Walmart and walked completely away from the window.. Knowing that bank must see any individual sign their checks in front of them before cashing.....
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April 2022 by trina peterson
whenever you try to call them and ask questions. they are super rude over the phone. I am young and don’t know a lot when it comes to banking. I’ve called many times and each time. she has a negative attitude.
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April 2021 by Whitney Johnson
Horrible service, this bank is completely unwilling to help their loyal customers. Not to mention the staff are rude and snarky! I would never recommend this bank to any of my family or friends!
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January 2021 by Lonny Strommen
This is my parents bank, they enjoy banking here, they feel they are well taken care of, my Dad says they are a little squirrelly at times.
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November 2020 by Katelyn Bossert
It pains me to write this review, as my dad worked for this company for 30 years. However, I unfortunately would not recommend them for mortgage loans.The guy in charge of my mortgage loan forgot when my closing date was. Less than a week before closing he sent me on a mad dash to collect documents that he should've asked for weeks prior.I closed two months ago and this morning I was looking through my bank statements. Nothing had been withdrawn for my mortgage payment even though I signed up for autopay. No bill was sent. No notification for missed payment was sent. The only saving grace is that they fixed it quickly. My credit score wasn't affected and they waived the late fees.
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August 2020 by R B
This bank is unable to deal with business in the covid times. Closed branches, long waits in drive through, and short staffed. Very disappointed used to be great bank.
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December 2017 by Marisa Watters
I've never been here before but their holiday lights are wicked. 5/5 stars.
