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April 2024 by Jacke CARDENAS
excellent attention
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April 2024 by Maia Ouimette
Was in and out in 15 minutes. Great service & great deals!
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April 2024 by Jen Lesniak
We are not having much luck getting a mattress that is comfortable for us. We are on second try an it doesn't work either. That being said, we used our extra money off to get 3 sets of the sheets that sell for $300 ea. Big disapointment. They piled so bad by the 2nd washing I cannot use them any more. Still looking for our comfortable bed.
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April 2024 by Scott Reitz
Shopping for a mattress was easy. I really didn't know what to look for or how to get started. Bradley at Mattress Firm gives us some direction and was a breeze after that!
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April 2024 by Andrea Williams
Brad was really easy to talk to and helpful! Seems like he really cares about customer needs and was very knowledgeable on product. Would highly recommend the Monticello location. Can’t wait for our bed to be delivered!
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April 2024 by Cindy Hoglund
We purchased a Tempur-pedicure mattress and after the break in period realized we needed a softer one. After only one conversation with Brad and he went right to work on getting us a different mattress to better fit our needs. He went above and beyond to make sure we were satisfied and taken care of. Truly a professional. Thankyou
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April 2024 by Jessica Lerdahl
Brad was very knowledgeable and helpful for the 2nd time around!! Will continue to back to him.
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April 2024 by Laurie Porter
Great service!
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April 2024 by Joshua Beckman
Brad was Fantastic to work with. Very knowledgeable and kind.
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April 2024 by Ryan Koester
Brad was very helpful and kind. It was a great shopping experience.
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April 2024 by Melissa Scales
Brad was amazing!! He was the only in the store and he was still helping custumer after customer without fail. He answered our questions with smiles, and didn't pressure us towards one mattress over another. Simply gave us the stats and numbers on each and what he had heard from customers etc. He was so friendly, helpful and engaging it was a pleasure doing business with him!
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April 2024 by Christine Kolles
Hayden was super easy to work with and made the process super efficient and smooth. He was very knowledgeable and wasn’t pushy. Would recommend this location to anyone!
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April 2024 by Susan Hundt
Brad was helpful and attentive, and made my mattress shopping a good experience. I definitely recommend this location.
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April 2024 by grateful57
The salesman at the Monticello store, Hayden, was very helpful. His product knowledge and patience helped me find the right mattress that met my comfort needs and fit into my budget. It is so nice to work with a salesman more concerned about my needs than his need to make a sale. This made for a very pleasant sales transaction. I would not hesitate to recommend this store to family or friends
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January 2024 by Dustin Jones
Great customer service. Bradley was great to deal with, very knowledgeable with the products in store. I actually found the product for a bit cheaper price on a different website after purchase and Brad was very accommodating and prompt with the 120 day price match guarantee.