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January 2024 by Erin Herda
Bought a dog clipper, used it one time and it didn’t work when I pulled it out 6 months later (we only groom our dog twice a year). Because it’s past the return date they won’t let me exchange it.
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January 2024 by Marianne Kelley
Aquatics needs some TLC
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January 2024 by Carrie Schultz-Loch
Always friendly, helpful staff.
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January 2024 by Cindy Hanson
I had my puppy groomed for the first time. They did
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December 2023 by Kristen Gordon
Love the girls at the grooming salon. Do do our sweet pups.
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December 2023 by Lynn Tinklenberg
We had incredible service today.... 12/17/23 we drove from St.Cloud stopping in Monticello both had 125 gallon aquariums that were damaged. The individual cashier-525278 (if that recognizes her) was simply amazing .... so positive and helpful!
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December 2023 by Nathan Bills
PetSmart is fun to go to but doesn't have a lot of good options. Most of the stuff they sell, if you do your research isn't that good for dogs and the stuff that is, is insanely high priced compared to other pet stores
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December 2023 by Bdgoebel
Visited today to look for some Christmas items for my cat. They had a ton of stuff there and had lots of birds and creatures that would make some great Xmas gifts. Who wouldn't want a scorpion or tarantula or maybe a Bird or Guinea pig?
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December 2023 by Torie Guadagni
Always get the help I need when I'm here. I have a zoo...12 animals...and they have everything I need for all of them! Friendly staff as well!
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October 2023 by Lauren E.
I went in just a few more minutes before closing to purchase a beta fish and a few other things. The lady working was rude the second it turned 7 and told us we needed to leave the store because they were closed. I asked if i could just get one more thing she stated that they were closed and we had to leave.
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October 2023 by Rose Peterson
We have attended puppy training classes through PetSmart Monticello with Trainer Sam for weeks. Unbelievable! Eleven years ago, we paid ~$2,000 to train our older dog to walk, sit, and lay down. Paying less than a couple hundred dollars, our puppy is better trained than our older dog! Sam is amazing at training "us" to train our puppy. She is kind, creative, patient with our puppy and us, and definitely a dog-lover. She has offered suggestions that help our two dogs get along better--and they worked! We never thought we could get past that difficult puppy stage, but, with Sam's help, we are having fun and loving our puppy! We are grateful to Sam for helping us enjoy our puppy.
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October 2023 by Norah King
Grooming appts are easy to obtain by calling the 1-800 number. Staff is friendly & helpful.
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October 2023 by Jane Gappa
I called ahead and asked a staff member if they had a specific dog food on hand. The person went to check while I was on the phone and confirmed that they had it. He was very patient with answering my questions. I didn't get his name.
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August 2023 by John Smith
Great staff, friendly atmosphere. Shopping for this guy
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August 2023 by MC Lundgren
I go to this particular pet store once a week to get crickets. this is a fine place to get crickets if you don’t live near the cities. Do not trust what the staff say however, they don’t know much about the animals they sell most of the time. Many reptile snobs will say you should never buy a reptile from a chain pet store, but almost every time I have looked at the reptiles, small mammals and birds here they have looked healthy. They also often have cats and kittens for adoption.