Auto Repair in Mora, MN

“What a great company, we hit a turkey pulling our camper at 65 mph. There was glass everywhere on the inside of our vehicle and I was pleasantly surprised to come home from work to see how great of a job they did cleaning the glass shards inside our family vehicle.”

“Wow!! I can’t say enough good things about this shop. I had a blown tire on my ice castle. The bearing or brake seized up. They got me new tire in about five minutes, Help me free up the hub. Offered to grease the bearings, Offered to let us store the trailer there if we couldn’t get it to work. Even though they weren’t gonna be able to fix the underlying problem they offered to call around to try to find us somebody that could work on the trailer nearby. Outstanding service.”

“Saved my weekend trip up north. After my water pump went out on me I was left stranded at my family cabin. Luckily they were able to squeeze my vehicle in their schedule and got it done the next day. They were even kind enough to give me a ride to their shop after the repairs were complete”

“Stopped in on my way home with my mom's utility trailer to see if they could fix the tire. It was a Friday around noon and the owner admitted how far I was driving, I told him 2 hrs. He told me to pull my trimmer in the back and 20 min later it was fixed. Only charged me $30.”

“Thank you for the best Service all around. dropped my car off at 8am Monday, picked it up at 4pm Tuesday. This is the second time I have had the most amazing experience all around. You will be the only place I use. I would highly recommend everyone to use you.”

“Service was great . Didn't take long for the mechanic to set our remote up.The person who was the owners son was not to friendly. He could smile more and act like he appreciated your business. As I could of went in to another Dodge dealer to get remote done.Thank you to the friendly mechanic.”

“Service department installed my cover in a appropriate amount of time, hung my new plates for me, and gave me instructions on how the cover works. Very impressed on their operation.”

“Very helpful when I called and ordered the plugs I needed. then when they came in the next day I was called immediately. I read a few reviews and was disappointed on the review. The guy was saying about wearing masks. They don't do any good. In fact, they're a liability, not an asset. A virus could go right through your clothes in 2 seconds. Anyway, I would give them a call when you need some parts. I came from Pine City because they were the only ones that could or would order the parts I needed. Some places didn't even carry the parts and the dealership said they don't send them in the mail. I was online and was surprised that carquest in Mora had what I needed. Thumbs up.”

“We were 40 miles from home and our pickup started vibrating and losing acceleration power. It was a Friday and I knew the nearest GM service was in Mora would be our only hope of getting any issues fixed before the weekend. We had 400 more miles to go over the next two days and I expected our chances for any service on a Friday would be very slim.

When I stopped at the Mora Chevy Buick service department, I saw a row of six keys and service paperwork sitting on the counter. Therefore I was expecting a quick referral from the service advisor that I would need to schedule a service appointment when their time would permit. Instead I watched as the two service advisors worked up a plan to see if one of the technicians could break away for a quick look and diagnosis on my pickup while keeping their other service commitments on schedule. They explained that this approach would at least give me insight to whether if I could keep driving or if I would cause more problems or damage if I continued.

I was so excited that the Mora team was even willing to just look under the hood. I told my wife the plan and she asked if we could bring in our dog inside the dealership and into the waiting room; our dog was already terrified of the new surroundings and unfamiliar territory. I asked the receptionist about bringing in our dog and she had one restriction--the dog had to be cute. Thankfully every dog is cute in her eyes and she asked if there was anything else she could do to help us we were waiting. Because it was nearly lunch time, she even gave us some menus to restaurants we could walk to.

As my wife and I planned our alternative weekend plans--including canceling our planned road trip--we assumed the pickup would likely need to stay through until next week to be service. It wasn't long before our advisor came out for an update but instead told us they found the problem, fixed it, and we could be on our way. What? Fixed? Our advisor then took the time to explain the diagnostic approach they used to give me confidence that the issue was fully resolved. Although one of the engine error codes pointed to bad gas, they tested it and it was fine. They found a bad spark plug in cylinder #5 that was causing the vibration and when they moved the #5 spark plug to cylinder #3, that cylinder began to fail--a sure sign that the problem had followed the spark plug; therefore a new spark plug was the solve.

I appreciated the "can-do" service by everyone at the Mora Chevy Buick dealership--who seemed to understand what it was like to be away from home, having engine trouble and only passing through Mora. I appreciated their care and urgency to get us back on the road quickly even while being extremely busy with their Friday workload and commitments they had made to other service customers.

Thanks to the Mora Chevy Buick team--from reception to service--we were able to get back on the road and continue the longer miles yet to come. We hope to visit them again but under normal, less urgent circumstances.”

“I'm glad we called J&S. I thought we had a roof problem, but Joe came out and discovered the previous owners had unnecessarily recoated the roof with the wrong product and it was just the bad product peeling off. They sealed the seams that actually needed repair, and took care of the root cause.”