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November 2023 by Tom Lehman
Very friendly and helpful.secure banking. Have everything I have needed and more.
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October 2023 by Cory Trytten
Walked in and walked out in 45 minutes with my check for my new car.
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September 2023 by Ronald Coleman
Please, please, please make an ATM only drive up lane. It’s frustrating having to wait all the time for people that just can’t help themselves from using the drive up window lane which blocks access to the ATM.
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July 2022 by Dan McCann
Getting access to safe deposit box difficult too often. One day at 2pm I was told both of the staff able to assist were on lunch break and to come back. Really?When I went to refinance a vehicle they spent more time and effort to sell me investment products.After this review the bank replied telling me I needed to make an appointment to gain access to my box. I did so. It took 14 minutes with two long holds to accomplish it. When I arrived they thought I was there to purchase a box.Now today the phone person said no reservation required. Confusing. Your bank is only as good as its processes. I have a large amount of cash there. I will be joining another bank and close out here.
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January 2022 by Madison S
Love everything about this bank ! The atmosphere and the staff are just so positive ,sweet and kind . I’ve never walked out upset and now days that is hard to find. Keep it up ?
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October 2021 by R M
Love everything about this bank ! The atmosphere and the staff are just so positive ,sweet and kind . I’ve never walked out upset and now days that is hard to find. Keep it up ?
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June 2021 by TotallyAHuman
Very good customer service, I had issues with my login info and I called and a very sweet women answered the phone and helped me work it out! Thanks very much!
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April 2021 by K1997 Nelson
Love everything about this bank ! The atmosphere and the staff are just so positive ,sweet and kind . I’ve never walked out upset and now days that is hard to find. Keep it up ?
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January 2021 by Jody PatznerSr
Great staff. Very helpful.
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October 2020 by Judy Anderson
I have multiple accounts with Spire and have always received excellent service. Thank you Spire!
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August 2020 by Clint Weilage
Friendly, fast, always willing to assist me with all my financial business
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July 2020 by L JOHNSON
Always professional and friendly. Even in pandemic I have been able to still do transactions efficiently.
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August 2019 by Debbie Maker
Fast and friendly helps u when u need it.
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June 2019 by Brian Lakeberg
5 stars
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May 2019 by Nicole Anne
I got my vehicle loan through spire. I was very happy at first and was making large payments over the app, assuming to pay it off earlier than I would with scheduled payments. I then realized the app was putting my payments to interest and not to the principle loan amount!!! I called and requested my payments be switched to principle only, they said they cant do that, and if they reversed the largest payment (over $1000) I woumld only get 8 cents back. How is it MY problem and why do I have to pay interest on my payment advance when its YOUR app that doesnt have the option to apply it to principle?? very unsatisfied and will be switching credit unions as soon as I have enough to close the loan. there is no reason I should be penalized for making extra payments, when the company's app is the problem here??
