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July 2022 by Kayla Stavick
I went in to get my wedding set put together and I was greated by the nicest people ever!!! I felt so welcome and comfortable there. This is the only jewelry store that I will ever go to from now on!!! Thank you for such a wonderful experience!!!! We will be seeing you again soon
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September 2021 by Shannon Nieland
One of my kids decided to play with my rings a few weeks ago and I found one with the vacuum cleaner. It was so bent and mangled I couldn’t even get it on my finger. I took it in and the woman who helped me was very kind and professional. They had it back to me within 24 hours and I swear it looks better than it did the day I bought it! The cost was very reasonable and I’m so happy with my experience there! Highly recommend.
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December 2020 by Jeff Bulger
Great staff. They didn't have what I wanted originally but they custom made me exactly what I wanted. Very happy! Highly recommend them!
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October 2020 by Elias Droessler
They were extremely helpful in having 2 rings resized and it wasn’t expensive either. Quick service too!
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July 2017 by Kyle
Very poor service, I brought a watch in to get the band adjusted and it sat for a week when I called about it to see if it was done I was told "the piddly stuff sometimes gets put to the back" and when I said I'd pick it up to bring it somewhere else to get it done I was told "if you're lucky enough to find another place to do it go ahead" I wI'll never return to a Gervais jeweler store again, horrible experience and week wasted waiting for my watch to get adjusted, definitely worth the drive to Karrow jeweler in alexandria, quick and friendly staff there!
