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November 2023 by Jeff Sundin
Before a recent hunting trip, I’d never heard of Valu Ford in Morris Minnesota, but I have now, and I will never forget them.Like everyone else in business, they are short staffed and overworked, and could easily have made their service door be the last one slammed in my face on Saturday morning, but they didn’t, they helped me!I'm sure that dealership didn’t make a lot of money on fixing my tire, not in cash at least. But if you put a "Valu" on good will; in that case they hit it big!I wrote a full story, valuing the Valu-Able, about my experience, and it's available at the website fishrapper dot com. Thank You!Jeff Sundin
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October 2023 by Kristi Hove
Wonderful customer service. I went to two different Chevy places prior to going to Value Ford and it was far above the service I had previously encountered. I will never go anywhere else! Mike, my salesman, talked with me for awhile and showed me some vehicle options on the computer before bringing me the perfect one to test drive! Everyone there was friendly and helpful! I couldn't be happier!
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October 2023 by Shawn Groen
We have worked with Mike for over 10 years. Mike is good at listening to our thoughts, when considering different vehicles and is patient with us, as we think about what is best for us, as buying a vehicle is always a big decision. One thing we appreciate about Valu Ford and Chrysler is they let you test drive the cars by yourselves...that way my wife and I could talk about what we liked and don't like, as we drive the car. Not many dealerships operate that way...we have been all over the place looking at used cars and they all required the salesperson ride with you, as you test drive the car. I would recommend Mike at Valu Ford & Chrysler to anyone looking for a new vehicle, as we have been very satisfied, with experience each time...as we have just bought our 5th car from Mike and Valu Ford & Chrysler.
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October 2023 by Maria Doll
Great experience with dealership!Joseph was knowledgeable and very helpful! Financing was a breeze as well. Would highly recommend this place! Joseph even called me well after the deal was done to make sure I had all my questions answered! Thanks so much!! You guys ROCK!
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October 2023 by Kristi Messner
I had a wonderful experience at Valu Ford. Both Matt and Corey were wonderful to work with. We had bought several vehicles from Corey's dad in the past and so it was nice to meet and work with Corey. One of the many benefits of small town life and the many connections there are.
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October 2023 by John Bobincheck
The service dept went way above and beyond! Our Explorer had an intermittant issue losing power steering. They worked through the issue and got us back on the road quickly, which was doubly important since we were from out of state and needed to drive it 1800 miles home. I really appreciate the supposrt we got!
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September 2023 by Robyn Marty
Mike was helpful and patient while we searched for what we wanted, talked us through the paperwork, and gave us all the deets on our new vehicle. Always a pleasure, Mike!
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September 2023 by Joey P
The folks at Valu Ford & Chrysler took care of me every step of the way when I bought my Jeep. If I need a car in the future, they are definitely going to be the first place I stop!
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August 2023 by Linda Buchholz
Our experience at Valu ford was amazing. Matt, Corey and Izzy were very friendly and helpful as we purchased a vehicle.
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August 2023 by Julie Mae Volz-Johnson
I like the car, but wasn’t overly enthusiastic about the sales rep. He did a great job of selling us a vehicle, but once we agreed to the sale, he moved quickly on to another customer and didn’t make us feel special or important. I know a lot of people were out looking at cars, but sales people need to be attentive to the people they just sold a vehicle to. I had to “hunt” him down in order to get the keys for our new vehicle we wanted to drive off the parking lot Also he forgot to give us the insurance cards back so we had to bug our agent to get new ones. I waited a week to see if you would mail them to me, but that didn’t happen. You also, in this day & age, need to be able to process bank/credit cards for down payments. The fees charged for a 8000 down payment was over 300 dollars and that is so crazy. Most people do not write checks anymore. So the vehicle is great, service could be improved.
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August 2023 by Samantha Johnson
I understand parts are sometimes hard to get or find and being busy. But what I don't appreciate is getting the run around when calling to find out the status of my truck and not being called back. Along with important information about how to shut off the truck properly due to battery will drain especially if radio is still on. My battery was drained and jumped multiple times while there. They were told to just unhook battery if couldn't shut off right. After approximately 3 months truck was fixed but again disregard the information given about 2 windows that we're broken and held up by duck tape. They basically pulled windows up without support of tape to hold up and didn't shut off properly or lock the truck. When I arrived at 5:45pm that same day both windows were down, radio was still on so not shut off correctly and the doors weren't locked. Along with my seats being soaked from the rain and the items in the back also being wet due to windows open that were broke.
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August 2023 by Ben Lape
Very friendly, gave cheapest option for me for 4 new tires to be mounted and aligned on my car. Definitely are trustworthy if you are needing services done on your vehicle.
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July 2023 by Dan Schlosser
Thanks Valu Ford!! We were passing through Morris Friday afternoon on our way to South Dakota when I noticed a strange noise under the hood, I noticed the serpentine belt was starting to shred apart. I called your service department and they could check it out right away, with no appointment they had my vehicle fixed and ready to go in about an hour. Everyone in the service department were super nice and helpful, thanks for the great customer service and saving our road trip to a family reunion.
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June 2023 by Mary Hill
Great, courteous staff. Fantastic salesman! Highly recommend Valu Ford.
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June 2023 by Caity Drechsel
Jake was super kind and helpful, he was able to answer all my financing questions and any vehicle questions I had. All of the staff he introduced me to was very personable! They were able to get me exactly what I was looking for!
