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February 2024 by Joshua Williams
Their pharmacy customer service is wonderful when you can get it. The problem is that they're chronically understaffed. They can't handle the business that they have, so I took mine elsewhere.
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January 2024 by Jessie M
1st encounter-I had called to find out what hours passport photos were completed and stopped in during those hours. The store associate that I spoke with, went on a rant about the customer before me. Then told me that the person that does photos was out. Then associate walked away. Came back 5 mins later and said she didn’t know what she was doing but would do the photo. After attempting the photo, she ran away again. What a mess. Found out she’s actually a manager.2nd encounter- Tried to pick up prescriptions and was told it was being denied by my insurance. I called my insurance and they said it was never submitted to them. It took my insurance doing a conference call with me and Walgreens and insurance had to explain to Walgreens how to do their job correctly.
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December 2023 by Matt Miller
This walgreens location is the worst I have ever been to. The pharmacy is horrible. They take forever and mistakes after mistakes
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December 2023 by Ben Murray
There is this one lady that called me short and followed my friend around thinking he was stealing and I am assuming this is because of the way we dress
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December 2023 by Arielle Krawitz
A woman in the store accused young children of shoplifting. She called a kid short, and was bullying someone because of his height. And not to mention being very very discriminatory towards an African child. She was assuming stuff because of their baggy homeless looking clothes. And took pictures of minors, and, was following them around the store.
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November 2023 by Amber S
This is the nicest and most helpful pharmacy staff I’ve ever come across.
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October 2023 by Bailey Grace
It somehow gets worse every time I need to refill a prescription. They make it almost impossible.Edit to add a year later that the pharmacist argued with my nurse and then hung up on her. Very professional
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October 2023 by Aaron Garner
Great, if you don't care about being treated like less than human, and repeated HIPAA violations. Avoid. Even if you live in Mound, even if you live across the street, go somewhere else.
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September 2023 by Zach Severin
If drugs didn't have such a nice markup this place would have gone out of business years ago. Waiting times are insane and the actual pharmacist reminds me of my first boss at Subway... Pretending to be "busy" with admin work while the techs and employees try to put out the dumpster fire that is the pharmacy. Two stars because of immaculate shelves. If half the effort was put into efficiency as was put into optics, I'd be a happy customer.
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August 2023 by Susan C.
I wouldn't give the person that help me even one star. I asked her the price of a couple items because I couldn't figure out which one was on sale since they were all messed up in the area. She gave me terrible attitude like it was the worst thing for her to help me. So much for customer service. Then I asked her after she finally zap them to see what they were... Which one was less expensive and she rolled her eyes around at me. I asked her name and I walked out. This is the worst Walgreens I've ever been to. Half the time they don't even have electricity. Mary was her name (if she was truthful) and she was the worst. To top it off I have a severe injury and was using a cane so I couldn't go back and check prices myself and she was unkind and unsympathetic.
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July 2023 by Phillip McKrevis
Kicked me and my friend out while we were shopping. Janitor claimed "he had rights to remove us" we were trying to buy gum when he came up behind me yelling and grabbed my shirt
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June 2023 by Kenneth Hanna-Dyb
I called pharmacy when they open at 8am, after being on hold for over an hour I got to talk to the pharmacist and he said my meds would take 2 hours to fill. So flash forward to 5:30pm I get to the pharmacy after work and after telling th pharmacy tech my name 5 times, “old lady who looks like she does not know where she is” she tells me it’s out of stock till the end of July. I say I was told it would just take 2 hours this morning by the pharmacist. She just stares at me and says sorry. Avoid if you can, changing pharmacies right away
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June 2023 by David Otto
My wife and I have had to get prescriptions filled recently on seperate occasions. In both our cases, even though our orders were sent in early in the morning, they weren’t ready until late in the afternoon. We’ll past the estimated time we were given on the phone and app.I can understand being short staffed, but it shouldn’t take this long to get a simple prescription filled.
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May 2023 by Matt Shaw
The pharmacy consistently gets everything wrong! This is the worst pharmacy I’ve ever been to.
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April 2023 by Sumita Rath Chatterjee
Filled prescription incorrectly and refused to take it back. I only realized the error when I got home. I'm out of $46.
