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“Very helpful all around. I'm tempted to move all my banking from my 'big' bank to here because they know you here and offer little services here that make life so convenient.”
“Northern State Bank of Virginia has been absolutely amazing to work with for our construction loan. We were home owners acting as a general contractor for the build and they really made it a seamless experience. I highly recommend Don Knight! He is very knowledgeable and pleasant to work with. The process from start to finish was great! Also, every time I call the bank, Toshia is great to work with as well. Stellar customer service! Thank you Northern State Bank of Virginia and Staff!!!”
“I recently moved to the Iron Range and wanted to support a local credit union so I came here to do my banking. I also needed a loan recently and went in with a plan, however Lisa had a better offer that gave me a better rate and plan for my needs. Her knowledge and creativity to work with me is going to make the biggest impact on my new life up here on The Range. Support local!”
“Always the nicest people. They always smile they know and remember your name! How many businesses do that nowadays? They still do business the old-fashioned way where they care and want to help their customers or patrons succeed and not to make a quick buck off of you at least that's all they've treated me”
“I came to the bank due to an issue I had with my card, manager Matt went above and beyond to make sure my issue was resolved!! Great customer service, and very friendly!”
“Melissa and Ward went out of their way to help close my sdb as i did not make an appointment. I would have been charged $100 the next day otherwise. Thank you!”
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“Menu options do not include questions about your checking account debit card. I calld for 40 minutes all 4 different towns and no answer, this has been a problem more then once . This never a issue with American Bank!”