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October 2023 by Anna Behl
Such great staff! So helpful and made me feel really comfortable and no pressure to buy anything!
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August 2023 by k fruzyna
We've always had excellent experiences at Innsbruck and our recent experience was no different! We were there in August to purchase an anniversary band and Leah was extremely helpful throughout the whole process! She was patient, knowledgeable and fun to work with! We will continue to shop at Innsbruck for any future jewelry needs and hopefully we will get to work with Leah again!
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June 2023 by Cheri Clough
Excellent work, knowledgeable, good pricing. Love the small, owner operators.
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May 2023 by Tyler Draheim
I highly recommend this spot as the whole team went the extra mile for us and that is an understatement. Ben designed a unique gemstone ring for us. His design software was able to produce different options so one can view / modify it before choosing on a final design. They helped us locate the gemstones we desired. They shipped several of the gemstones in so we could view them and pick which ones we wanted. Not many jewelry stores would do this. They supplied A plus service the whole way through the process. Thank you again!!!
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April 2023 by Donna Gustafson
I Love Innsbruck Jewelers! I have been going to them for Over 25 Years! The Staff is Exceptional! I have referred Several People to them and have Never heard a Single Negative Response! Keep Up the good Work! See you Soon I'm sure!
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April 2023 by Pj Maguire
Great Company. Ben and Connie are easy to work with. I like the new location.
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March 2023 by Lone Traveller
Walked in and saw old jewelry from 30 years ago,, owner wasn't in.. when i called later,, the lady who identified as the owner was so rude,, and hung up as i was asking quistions.. My guess, going out of business very soon..becareful leaving stuff.
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February 2023 by Emily B
I was given my husband's grandmother's ring for our wedding circa 1942. I loved it and it was beautiful, but required a new shank. Background story, I took it to a place in Colorado with excellent reviews but upon it's return it was evident the shank had been replaced and not well blended. Well fast forward 4 years and I felt some catching on the ring and was told the channel which held the vintage diamonds was "tin foil thin"! The owner of Innsbruck rebuilt the channel and even perfectly blended over the previous shank repair (work completed by a different jeweler not in this state) and added some feminine flare. It's completely gorgeous and my expectations were far exceeded. The owner reported having a keen attention to detail and that is very evident in his work. What a blessing it is to have a jeweler you can trust with your family heirlooms. He added several decades to this ring's life with his craftsmanship and knowledge.
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February 2023 by Paige Thompson
I was referred to this company over 20 years ago. I'm so happy I went!I have some of my mom's rings to resize and inspect. They looked at and gave me a repair price on each one. Work was completed seamlessly and beautifully!Their new location is easy to find and brightly lit.They usually have time to chat or answer questions, and are always willing to help!
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February 2023 by Bradley Nerheim
I took my fiancée's rings to Innsbruck to be resized as they came out slightly large. We dropped off the rings and went about our business. Shortly after, Ben gave us a call with some hard news. The center stone on the engagement ring was not what I had ordered. I returned to the shop and Ben showed me using several testers what the expected result should be and the actual test results.With this disappointing news, I set out to contact the jeweler who had originally casted and set the rings. The original jeweler confirmed the stone was wrong! I was able to get the stone corrected without much hassle.After some back and forth, I returned with the correct stone. Ben also pointed out some flaws in the casting of the ring and showed what he could do to correct it. The promise time was 2 weeks, and the rings were resized and the correct stone set exactly in this timeframe! The work was incredible and her rings look even more amazing now.Ben helped us through a tough situation and provided excellent care, communication and the end result of resizing and setting the stone were great.Highly recommended!
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August 2022 by Joe Dancho
Top notch jeweler. Been coming here for 15 years. The owner Ben, and staff, are the best and most accommodating in the industry. Smaller shop allows for one-on-one personalized service that equals Excellency. Can you get cheaper at a chain? For sure. But the quality of their diamonds and other precious gem stones is second to none.
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July 2022 by Linda Pham
I tried on my wedding and engagement rings this morning to see if I could fit them again after having a baby. It was not a good idea. The rings got stuck and my finger started to swell up fast!!I pulled up pretty much right when they opened this morning in a panic. Everyone was so nice and friendly there. One of the jewelers was able to swiftly cut the rings off my finger. He was insistent that he was not going to charge me for his help. Wow!When my finger is no longer swollen, I'll be back with the rings to have them properly sized. I can't wait. Thank you so much again!
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May 2022 by Liz Sewald
I had a custom ring made from these fine folks. I brought photos and sketches in to show them what I was thinking about. Ben (the owner) came back with the most perfect design…it turned out absolutely amazing!!! They do quality work!!!
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May 2022 by Katie Judd
I needed my ring resized to a bigger size and I was so afraid no one would be able to do it since the rose gold band of my ring looks like a textured branch. I can't even tell anything has been done to it and that's an A+ in my book. The staff was very kind and knowledgable and the prices fair.
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April 2022 by matthew cooper
Excellent experience. Ring resize was well done, seamless, and given back beautifully polished. Would recommend A++.
