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January 2024 by Jeremy Proulx
Steve Kappes and the Sanco Thermo King team run great operation. I always have a great experience when dealing with them for installation of Thermo King products. They make it easy to get great pricing, products, services and support.
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January 2024 by KD
This is robbery place be aware of them, They over charge me $632 for 1hr and half for Labor when I ask why is there labor so high he couldn’t come up with better answer then it’s flat rate what a terrible place. I should read the Google review first before I visited.
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October 2023 by Sharon & Dave Barczak
Tip of my hat to Jordan and the team for helping me resolve issues with my self-installed Espar AS3 B2L in my adventure van.I’m an early US adopter of the new Espar gasoline AS3 model. Thus, my first TK wasn’t as productive due to troubles connecting tech’s Espar config and troubleshooting software . Both TK and I were frustrated.Fast forward a couple months, Jordan coordinated other TK Corp resources for visit #2, and we were successful confirming AS3 was operating within specs, only the metering pump needed tuning to compensate for the Ford Transit factory aux fuel port stand pipe size, and educated me on why repeated clearing of trouble codes can cause a system self protect lock up (which can only be cleared by the Espar troubleshooting software) not documented in Espar manuals.Advice to van DIYers and owners in MN is consider the New Brighton TK shop for Espar heater service. Service isn’t cheap, but neither is a RV. I learned I needed to be far more prepared sharing as many facts/symptoms and my expectations with TK when scheduling my visit.Note TK will not drop fuel tanks or address aux fuel port issues. See DAS in Hopkins for fuel tank support.
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August 2023 by Josie Schuette
Excellent customer service and flexibility.
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May 2023 by Fishing Jimmy
For all your Thermo King needs! I've always been treated well, with a smile! They stock most parts, and their service has a quick turnaround time.
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December 2022 by Shane Sockriter
The best thermo king I been too they saw I had a problem and actually listened to me!And every one is the best here
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August 2022 by Arthur Braun
The the team there was very good worked me in to fix my apu got me in and out within 3 hours
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January 2022 by King C Transportation LLC
They over charge people $700 for reefer freon refill SMH. They said it was after hours when the maganic showed up next day and I call them 11 am. Wasted my time waiting . They think we are rich, when we are a poor truck owners who put food on your grocery stores. Stay away from them!!!
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January 2022 by Rebecca Hewitt
Very nice staff
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December 2021 by Robert Frisco (Robert)
Went in for a simple apu pm should only take at most 1 hour took them 3-4 hours and charged me for that rate because they wanted to take their sweet time to make more money from me way to rip off your customers. Plus I sat there the entire time waiting. The total charge for apu pm was 446 dollars outrageous bunch of crooks.
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August 2021 by Scott Hebert
Professional installations and customer service that is second to none!!
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June 2021 by Robert Grant
Staff informative and friendly
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June 2021 by Timothy Bender
Fast response to an after-hours service call. A Tire failure my drive had ripped out the fuel line to the reefer.I was in and out and under an hour.Easy access off of 694.Competent service tech.Positive attitude by the service tech was also a plus.
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May 2021 by Ira Talsky
Mark, (service manager)Was Pleasant and got me in ASAP. 1.5 hours faster than expected. Loren, (tech) went above and beyond. Extremely happy with the work and service. I Highly recommend this shop ...
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April 2021 by George Kaspar
They are great to work with and are friendly and explain the job that needs to be done
