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January 2024 by Monica Sherman
I love this location!! Staff is always so helpful
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September 2023 by april langer
I don't shop here but I clean for the building it's in and one of the managers decides to tell her worker if I'm in there "kick her out" very Professional. Not.
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January 2023 by Izzy H
Awesome store! Super friendly and helpful staff, that are eager to interact and assist their costumers. I would definitely visit again and recommend this store to friends and family!
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December 2022 by A S
Probably the worst experience I have had at a professional salon store. I was questioned about being licensed less than 5 minutes after walking in the door and was accused of stealing after walking out due to the fact I did not purchase something recommended to me. Never will I waste my money at this poorly run and managed company EVER again.
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October 2022 by Nubiah Taylor
This is the worst store for black business owners to patron. The most racist staff I’ve ever encountered time and time again. The thing with these type of racist ppl is that they treat you terribly then play victim once you finally stand up for yourself. I’m sad I’ve spent a lot of money of the years turning the cheek to the mistreatment. Please do not spend your money here. They do not deserve it. Negative stars.
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October 2022 by DeVo R-B
All my beauty supply needs.
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October 2022 by T W
Rude staff. Especially Victoria.
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September 2022 by Alison Schildhauer
Probably the worst experience I have had at a professional salon store. I was questioned about being licensed less than 5 minutes after walking in the door and was accused of stealing after walking out due to the fact I did not purchase something recommended to me. Never will I waste my money at this poorly run and managed company EVER again.
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September 2021 by Peggy Pape
Very bare shelves.
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August 2021 by Cara McCourtney
Never has anything I need..its frustrating when another Cosmoprof, 5 miles away has everything stocked..There should be no reason for them not to be stocked...my guess is inventory issues and them not knowing when anything arrives.. "well ya know covid". Ugh that sang is getting old, and I think its an excuse for not do what there suppose to be doing. However, life has been back up and running well over a year now..and if you don't get what I need...guess what, I just lost a lot money..THANKS!
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August 2021 by Shelley De Los Reyes
One of my most favorite places to go the store in New Hope service and the help are amazing
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April 2021 by Maria Thielen
Love the helpful staff!!
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September 2020 by Cali Gordon
This is my least favorite Cosmo prof location to go to. The staff barely acknowledges you and on my most recent visit it seemed as though one of the employees was still in her pajamas. The shelves were nearly half bare, I heard another customer ask if they have something in stock and without even looking up from what she was doing the other staff member told her what they have is on the shelf.... fortunately I was able to go over to salon centric and get what I needed and will just force myself to go to the Maple Grove or Minnetonka locations from now on. My experience at the other locations is always wonderful! Happy, helpful, and knowledgeable employees who make my shopping experience the way it should be!
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August 2020 by Kajai L.
Came here with my mom yesterday to buy a clipper. When we first walked in the two workers at the register didn't even greet us, never once said hi as we walked up to them. Had some questions about different clippers and politely asked if they can grab us items from behind the counter for us to look at and the lady helping us was letting out big sighs the ENTIRE time. Very unprofessional and she clearly gave us the vibe that she did not want us there. We bought our clipper and left. They never once said thank you too. Unfortunately I didn't get the name of either ladies, but we will not be coming back! It was our first time to this location as well and I gotta say it was TERRIBLE. Plus, the workers weren't even wearing masks.
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July 2020 by Jennifer Holliday
Love that place and the employees!
