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November 2023 by Barry McKitterick
I've used them over and over! They have helped trouble shoot my suspension and just now my brakes. They are fair on price and honest with what actually needs to be done. They will tell you what parts to get instead of marking up parts themselves!! Great shop!!!
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September 2023 by Alana D.
My family always goes here for any car issues. Always trust worthy and friendly customer service.
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September 2023 by Gayle Zorad
Had my brakes done by Ray's, not long after they started to fail and I thought I needed to turn my rotors. Turns out my caliper was the culprit. Ray's found and fixed the problem in record time and only charged me for the new rotors...which was my fault because I waited just long enough that the rotors were out of warranty. Absolutely unheard of anywhere else. Couldn't be more satisified with place! Great customer service!!!
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June 2023 by Nicholas P.
OK 3 and a half years now, from my first review, and guess what? Still awesome! Ray and his shop do great work, which is commendable on it's own, but toss in fair pricing too! Unbeatable. I'm pretty handy, I've done enough stuff from tune ups, to so many brake jobs, and so many coil packs, I don't even want to talk about it.... But where there's just something I don't want to do, or a Job I'm certainly not qualified to do, no questions Ray and his shop can get it done. Water Pump on my Vintage 08 Ford Taurus, Super pain in the ass, costs so much more to get it done elsewhere.... Talked me into doing it right and replacing the timing chain and guides for the Timing chain, such a good idea, smoothed out my engine so nicely, it WAS needed, and even though it cost me a little more, it was so worth it knowing it's all done right, 200K plus on my car now, purrs like a kitten, smooth and surprisingly quickish still, no doubt it wouldn't have been "worth it" to fix it elsewhere, but mechanically now it's nearly perfect, reliable and still gets the job done, without a car payment, without having to buy a car in the terrible "sellers" market, so happy Ray's Independence auto has kept it on the road.
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March 2023 by kenny f
Outstanding customer service! Although very busy, they were able to squeeze me in for an emergency repair to get me back on the road SAFELY! Very friendly, budget friendly, and willing to show me the needed repairs. Highly recommend for any service!!
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February 2023 by Tadow Baby
This business is amazing HIGHLY recommended. Honest friendly employees. Definitely get the job done. I worried that like most places they would make up a million things wrong with the car because women brought a car in, NOPE! Again HONEST RELIABLE PROFESSIONAL TEAM….
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January 2023 by Nancy Jones
I don’t know what I would do without rays independence auto , they got me a low rate on fixing my car , they got my car fixed in a quick amount of time , always super friendly & welcome . Katie at the desk is so polite , gives good recommendations with quotes and things . They have my business for sure & I recommend anyone to go here !!!
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December 2022 by Erica Morris
Their customer service is fantastic. I recommend this place to everybody.
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October 2022 by Steven Helmers
Work with Katy & ray all the time they are such good people and ray and his crew do great work.
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October 2022 by Steve Rapp
Absolutely love Ray's and Katy is a rock star!! Highly recommend!!!!
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August 2022 by Samir Kadic
Really good honest mechanic that treats his customers the way he would want to be treated. I would 100% recommend this shop to anybody I know, great people and good energy.
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July 2022 by Kate M
Bad experience since it takes forever. I say if you value time, go elsewhere and not to mention the labor charge is outrageous. Even if they complete earlier, they will still charge set hours for labor. I would recommend charging however long it took if they want their customers to come back and to lower labor charge. I won’t be back though they are very nice. Honest? Most likely not but you can’t tell by talking to them.
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June 2022 by daja lucas
I was absolutely pleased with my experience at Ray’s auto. The mechanic was very helpful and informative, and walked me through every detail of what was wrong with my car. They were able to get my car done in a day and they constantly kept me updated. This auto shop is very friendly to new car owners. And I would highly recommend! And the front desk/ admin lady was extremely nice and helpful. I will definitely be referring them and using them for any and all problems that I have with my car In the future!!Services: Auto engine diagnostic
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October 2021 by C. Stewart
Amazing to work with! Fare prices, friendly, great quality work and professional. This is a great place to continually service your vehicle.Services: Air & cabin filter replacement
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July 2021 by Scott Peterson
A rare gem to find an honest mechanic with fair prices. I have used Ray for maintenance and repairs on all of my cars. He is always my first choice in shops.
