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September 2023 by Terry Brau
I work with a lot of technicians in my career as a professional musician and sound engineer & Shon W is at the top of the of the very best. He and his intern had things running extremely fast but 2 things impressed me most. They came on-site and in about 3 min. had a plan, Noah went one way and Shon went the other and both knew exactly what to do and what the other guy expected. Extremely efficient teamwork. The second thing is Shon's attention to detail, super clean install and very efficient trouble-shooting when meeting obstacles. He always had a strategy & a plan B & C. They are experts in every way.
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September 2023 by Michael
Shon did an outstanding job of installation. He worked persistently through several network set up challenges and patiently explained everything when finished.
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September 2023 by Mike and Mary Mills
Shon was professional and provided good information. The install process went well. Thank you.
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September 2023 by Jan Volkenant
Shon, our installer was very efficient. He was so patient with two people who do not understand this well.
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August 2023 by Vickie Tompt
Tech were very professional. They knew what they were doing. They showed me how to use it. Very very happy with them. Would highly recommended. We're in and out in the timely manner.
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May 2023 by Anthony Isaackson
Awesome service.. thanks!
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May 2023 by Riley Nelson
Shon did a GREAT job and explained how the equipment operates. Thanks again!
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May 2023 by Brent Althoff
Shon Waery did a great job with initial installation process, tested speeds and provided recommendations for my future needs. A+ service.Thank you
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November 2022 by Gerry Gravley
They have the worst customer support I've ever come across other than the IRS 2 hours plus on hold
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November 2022 by dennis mulvey
Keep raising prices and when u call, they put you on hold and then disconnect u. I’ve been trying to contact them for 3 days w no call backs or results. The people who work locally are good but the company, not so much.
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November 2022 by Jacob Roth
TDS has its customers trapped in my area! They have a contract with the original phone company that is basically just a name on a pice of paper. We have NO choice but to pay the extreme amount they charge and if you rent a router from them you can not even install a VPN on it to protect all your devices. 7 miles away in Glenwood they get faster internet for half the cost. We can only get other internet companies in if we get the town to vote out the old phone company so others can come in.
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November 2022 by Clint Kelly
Terrible service on email and internet! Never have I experienced such terrible service! Tds has outages every week it seems and slow internet and shotty email service at best. If i had an option I would use someone else for my internet and email service. These guys are the worst and the prices are high despite a subpar service and products!
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November 2022 by Kelli Smith
We have had TDS telecom service for the past seven years. It has been a nightmare. Every time we call, they are uncooperative and take 45 minutes to answer the phone. The billing department is horrendous and cannot follow the most basic of instruction. Today we found out after canceling our service that they will bill us for an additional 15 days and not prorate. These are scoundrels. Don’t deal with them if you don’t have to.
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November 2022 by Castair Inc. Castair Inc.
I would put zero stars if that was an option! this company is the worst internet and email provider on the planet! if you run a business like us, I would highly recommend anyone but tds for your internet/email service if others are available. we are constantly down and have slow internet despite paying gobs of money for the fiber optic they claimed would make the issue stop. tds is a joke mickey mouse in their capabilities and services they lie and lie like no other business I have dealt with. we loose thousands of dollars and many customers not to mention the stress it causes every time we have outages which is monthly sometimes weekly! if you value your time money and customers you will do your self the service of finding someone else for your internet and e-mail services. we unfortunately are in rural MN and these clowns and their gong show they run and operate are our only option. we are actively going out of our way and looking into paying for set up and other things to get away from tds, that should tell you all you need to know about tds and the service they provide. a long term customer like us, a business is willing to pay more and spend time and money to get away from tds the worst internet and email provider on the face of this earth!
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November 2021 by Tyon Giernet
If I could put 0 stars I would. They take advantage of people and also have the worst service. Couldn't think of a worse internet company.
