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June 2025 by Jon Bishop
Was in there today. Trying to warranty a lifetime warrantied sprinkler head and they argued with me for 15 minutes about warranties etc.
Then refuse to honor their warranty.
One employee said. Here you go. Take it up to the front and exchange it out like you normally would at any other business.
And all the other employees still argue with me and refuse to do it. What a joke of a company.
Employees are rude and don't care about you at all.
Stay away
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April 2025 by Kevin McGovern
I was astonished on how arrogant and inept some of the team members are since the change of ownership. Like another review, they were very rude. When I questioned the expectations they gave me for a warranty repair they threatened me with delays. Unbelievably poor experience. Do yourself a favor and do not shop here, it's not the same place.
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April 2025 by ########
Ace had a issue was resolved, very nicely to the customer didn't know yup can oder online and do pick up
.
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March 2025 by Andrew Thom
Wonderful hardware store, great help, great selection!
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February 2025 by kenny kukacka
Knowledgeable and helpful
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December 2024 by Crystal Captain
Nice little hardware store. They have a little bit of everything. Nice people working there.
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October 2024 by Jeff Anhorn
Quick convenient location in dt Lakeville. Has the hardware I can usually pick out to match most any nut and bolts. Plus much more for the jobs at random.
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October 2024 by Alena Moon
Things are just hard to find unless you have a person that works there to take you to it.
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October 2024 by Josh Ifonlaja
Good service
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September 2024 by Michael Juen
Helpful employees
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September 2024 by Yingshi Vang
Customer service was excellent. Very helpful. I had to get straps to hold my son toy house down.
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July 2024 by Superior Ponds
Super helpful! The employees here are always polite and helpful, and whenever I'm trying to find something for an odd project or different application they help me figure out the best way to get it done with the right parts. They've got the specialty parts and pieces for a variety of our pond projects, and have always had whatever I've needed. Super glad they're here in town!
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June 2024 by Jessica Sersen
We're really nice and varied my stuff to car for me
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April 2024 by tammy minar
Super helpful staff!
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March 2024 by Becca
Rented a carpet shampooer. Got home and filled to shampo carpets, only to have to clean multiple wads of hair out of the shammpooer before I could even use it. Brought it back even cleaner than what we got it and they claim we don’t get a deposit back? And coincidentally the manager “left early”. I am not impressed and won’t be back