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February 2024 by Marci Addington
I love my small town
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November 2023 by Dylan Parsons
I'd like to express my appreciation for the exceptional service I received today from one of the pharmacy technicians. While I don't remember his name, he went the extra mile to provide outstanding customer service.
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August 2023 by Brooklynn S.
Very nice people! Even when they are short staffed they make sure to get what you need and apologize if they can't or mess up! Definitely recommend!!!
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July 2023 by Jenna Andrews
The pharmacy either needs more staff, or better employees. I just spent twenty five minutes in the drive thru only to get to the window and be told I'd have to wait twenty more minutes because the prescription hadn't been filled yet, and this isn't the first time.
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May 2023 by Robert
Everyone who helps me though the pharmacy is fantastic. You get small town personal service from a Chain Store pharmacy.
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November 2022 by Katie H
Never an easy experience with the pharmacy. Thinking about switching pharmacies because every refill time is a nightmare of problems, that is IF the phone even works…
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October 2022 by Jennifer Meyer
I recently purchased some items at the New Prague Walgreens. One of the items was a case of water that was labels on sale but, when it didn't ring up at the sale price I questioned it. The woman at the counter just shrug and grunted a reply and sat there staring at me. I hope this is not the customer service you want your company to reflect. I know it is difficult to find help these days but at least train them to assist customers in answering their questions with more than a grunt and shrug.
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July 2022 by Jon Leckenby
Terrible customer service. Rude employee. Probably won't be back.
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December 2021 by Tara Jo
The pharmacy employees are so nice and very helpful. I have an autoimmune disease and I am at the pharmacy very often. Fortunately for me they recognize me and always know what's going on with my medications. ❤️
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August 2021 by pro blue 189
The pharmacy employees are so nice and very helpful. I have an autoimmune disease and I am at the pharmacy very often. Fortunately for me they recognize me and always know what's going on with my medications. ❤️
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August 2021 by let's go
Tim and the other pharmacy staff are always there to answer the phone or explain the what I am picking up. Very, Very, helpful. I trust him and his team.
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February 2021 by Sporemanvideos
Susan G. Is the worst in the pharmacy. She is never happy to help anybody.
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December 2020 by Mary Beth Pexa
Walgreens staff are always very kind & very helpful at this location. It breaks my heart to see the negative reviews at all these employees have been working through the whole pandemic with Covid. And they don’t set the prices. Thank you to all the employees & I pray for safety!!
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November 2020 by Vanessa Zins
I get most of my photos printed here, and if I just based my experience off of photos, it would be 5 stars. But I also had to buy infant Tylenol, Ibuprofen, and Pedialyte in a pinch recently and it broke the bank. If you don't get it on sale or have coupons, it is an expensive store for almost everything. The staff have always been friendly though, and they keep the store very clean.
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October 2020 by J D
I have been a close business partner of Walgreens New Prague for some time. I have never had any issues until today. I recently ordered an EpiPen Injector and they sent me home with one that expires in less than 6 months (usually can get them around a 2 year expiration period). These pens are not cheap. upon realization the very next day of the short expiration, I brought the epipen back to return and no apologies were offered, no reimbursement was offered, and there was no care in the world that they just ripped me off. They said I could pay for another one with a longer expiration period. It is with absolute and sincere disbelief that they felt they could treat me with such utter disregard. I will not be letting this go until it is remedied.