Casey's in New Richland, MN offers a variety of convenient services for customers. Their made-from-scratch pizza with real mozzarella cheese and fresh toppings is a customer favorite. The store also provides appetizers, sweet treats, drinks, and household essentials. Customers can fill up their gas tanks with quality fuels as well. The reviews mention that the Casey's location is fairly typical, with good pizza and a convenient app for ordering. However, some customers have experienced issues with the cappuccino machine not working properly and slow checkout lines. There have also been reports of poor customer service from certain employees. Despite these occasional challenges, many customers praise the hardworking and friendly staff who provide warm, good-quality food. Overall, Casey's in New Richland aims to be a one-stop shop for the community, offering a range of products and services to meet their needs.
The cappuccino is always out, or won't fill properly because it doesn't get clean. Today a cashier was arguing with me as i walked out the door, in front of customers. Poor customer service if you ask me. She made a comment about a previous employee getting fired, which is confidential. It's like a circus in there. I... read full comment
January 2026
Idk what all these bad reviews are for, I mean the food is good, the workers are well just workers & with everyone in the usa wanting more than $20an hr your going to have many companies that can only afford to work 1 or 2 in the store at a time so yes be prepared for lines & inflation that's just common sense.
August 2025
I was trying to put in an order it was soo Messed uped I asked to speak to someone and I was on hold forever. They lost the order and I put it in to Ellendale instead. By the way Ellendale Casey's answered in less than a minute.
