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May 2023 by Pearl Kowalke
Sister and bridal is an ok place to shop from dresses. The dresses are super expensive and the customer service isn't great except for lana who is very knowledgeable about the establishment!
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May 2023 by John Miller
Did a tux fitting and Lou was rude and made us feel like we were a burden. The rest of the staff were friendly.
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April 2023 by Megan Wenninger
I bought my wedding dress from Sisters and cannot thank them enough for their help! Jenny encouraged me to try on a dress I didn’t think I was meant to have which turned out to be the one. They have an authentic crew who only wants to help you shine on your special day!
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September 2021 by Christy Baas
After reading what happened to Madisen, I don’t believe what they did was right. Horrible customer service and I would never recommend.
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September 2021 by Kalley Marie
I went to get my bridesmaid dress with the other girls and bride in the wedding party. As soon as we walked in, they were not welcoming at all and acted like our appointment was an inconvenience. Not only was my experience off putting and not enjoyable, how the treated my friend, the bride - was awful. Completely unhelpful, condescending, snobby, and unwilling to work with her when the bridesmaid dresses that were not to satisfaction and not useable. When she politely called and asked how she could handle the situation, the employee just threw shots and tried playing the blame game. EXTREMELY unprofessional. Seriously go anywhere else and they will probably be more personal and care more about your business. 0/10.
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September 2021 by Madisen Clark
This team was not helpful to me. For my bridesmaids I had the vision of mixing crepe and velvet materials in a dark green. I showed the stylist my vision and this was her suggestion. My stylist assured me SEVERAL times that these dresses would go together. When I picked them up they were completely awful. The colors were completely terrible where I cannot use them in my wedding. They didn’t even look to be in the same color scheme which was weird that I wasn’t told that. I’m extremely unhappy. One of the owners called me attempting to help, but came off rude and unhelpful. She kept mentioning that this is what I ordered. I would never choose these two colors together, and I was going off of someones professional opinion. I believe that I wasn’t given enough information about the colors of these dresses. The only way they were willing to work with me is if I ordered new dresses through them AND pay a rush fee and I would get nothing off- is that even helping out?? No. So now we will be losing over a thousand dollars. We got EIGHT dresses from them PLUS my wedding gown and they are not willing to work with me, that’s insane. When I asked for my bridesmaids measurements so I can order else where she just gave me their size but said she did not have the measurements. That is very strange since they are the ones who ordered them? Each time I was in the store I felt rushed out and that I was being bothersome to them. My bridesmaids felt that same vibe from the bridal team. Overall I’m very unsatisfied with this bridal shop and their team. 10/10 would not recommend them for anything.
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September 2021 by Alissa Brixius
Sisters Bridal ordered the wrong bridesmaid dresses. They wrote the number down correctly on paper, however when they ordered it, they did not type the number correctly. They attempted to reorder the dress 1.5 months prior to the wedding, but couldn't verify that it would arrive before the wedding date, stringing the bridal party along a couple more weeks longer with little information and no guarantee or compensation on anything. The unverifiable and continuously changing/pushed out arrival date of the dresses by the shop owner left us with no dress in hand, and no additional discounts or rushed alterations provided through the shop. It gave us no option but to cancel the order all together, 2.5 weeks before the wedding. We went to Valerie's in New Ulm and had to buy off their rack due to no time left for a rushed order, but their customer service was second to none by both Alexa and Valerie. They offered discounts on both the dresses and shoes we purchased through them because they felt so bad for how we were treated at the shop across town. They had many dresses to choose from and created a silver lining to a terrible experience. Due to the extremely poor customer service and overall way we were treated, I would never recommend Sisters Bridal and Tux. They only care about not taking a hit on their mistakes and truly seem like they could care less about ruining a part of a bride's most important day. At the end of the day, all we got from them was a "Whoops..."
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August 2021 by Kevin Reynolds
My son and I recently rented tuxes from here we both paid in full the day we got fitted my son paid cash I paid with card my payment went through when went to pick up tuxes we were told that my sons tux wasn't paid for in full when I know it was paid in full we had to pay an extra 132 dollars to cover bill we are not happy or satisfied with th the service
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July 2021 by J B
Came from out of town and as they stated being open at 11am I had walked in and the worker who I’m sure runs the store told me they weren’t open yet when it was 11am. I was then told they only do by appointment only so I wasn’t even allowed to browse even if I was just looking. Why would you bother to ask what you can help me with then if you can’t even help me and I can’t even just look. No wonder other bridal shops are popping up in town because this one had the worst customer service. I would give no stars if I could.
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June 2021 by Kari Smith
Sisters bridal was a great place to get service,kindness,and love!" Plus my daughters dress and mother's dress was a great bargain..From metro prices!! THANK YOU FOR A WONDERFUL MEMORY
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April 2021 by Taylor Hemann
Horrible service we ordered my bridesmaids dresses and my mothers dress from there and one was completely off (4sizes!). For my mothers dress she was sized completely wrong! They refused to do anything about it or offer alterations. We went to another shop and they measured her with out a top on and they had to go into her ribs that already show to get to the size they ordered her. Horrible service very snotty workers and would not recommend! Zero stars! Thank god it didn’t by my wedding gown from this shop!
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April 2021 by shelly neville
Awesome service!
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October 2020 by Nancy Hall
Very nice!
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July 2020 by Lisa Hagen
The ladies here are amazing! they are so enthusiastic helpful, and sweet! We had so much fun finding a wedding dress for my daughter and the displays are so beautiful, easy to pick out the dresses you love! Roomy dressing rooms and such good lighting! They included my youngest two daughters in the experience and listened to what my oldest daughter wanted in a dress. It was such an amazing experience and we found the perfect dress at such a great price! They also did a great job getting a tux for my son for prom at the last minute when the 2020 prom was canceled and his girl friends family arranged a special night for them! I cant rate this higher them 5 stars or I would.
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July 2020 by Tasha Muller
Great variety and selection. Wonderful staff to help with the decision making process!
