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December 2023 by Angel Christensen
I’m giving 5 stars not based on my previous deli experience as it wasn’t great. However Sydney turned that around and was a breath of fresh air. Asking if I’m a local, or a regular to add a list of daily specials to my bag. Friendly, curious and provided exceptional customer service. I continue to return, and each time Sydney sees me, greets me by name. Always smiling, always friendly.
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November 2023 by Brady Clarke
If you are a fan of customer service I look else where. Better off finding a glacier in the Sahara. At Schaefers it’s your fault you don’t where the deli is and you would have better luck asking the game and fish what isle the tuna is in.
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October 2023 by M & J Chouinard
Vacationing in Nissawa and stopped here for supplies. Surprised at how many GF and vegan items they carried. Awesome bonus is that make their own brats in several flavors; great choices for a cookout!
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October 2023 by Jeff Bedeaux
This is a great little grocery store that has just what you need when you are up at the cabin or lodge. It is a little old school and reminds me of the grocery store I worked in during the early 1990's. Their prices were lower than I expected too!
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September 2023 by cameron trevino
Very mean girl hung up on me because I’m old and fragile she was very violent in the call
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August 2023 by Yoshi L.
I got food poisoning eating the food, it also had a terrible smell, I was charged $20 for a sandwich and almost died i want my $20 back. Never shopping at shafer shoffers or whatever the fuck its called ever again. grandma Bettie jones got some good chocolate cake though tell her to keep it up :)
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July 2023 by Jeff Dado
I can't begin to tell you how impressed I am with Schaefer's and their staff. I was in town on vaction when I needed help to send out UPS packages for business and Courtney at the Customer Service counter has gone out of her way multiple times to help me with stranded and returned packages even after I was no longer in town. This was a huge relief to have someone there to help me.
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July 2023 by Wayne Ebert
Expensive, because of the location, but always good quality
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April 2023 by Scott Burstein
I have been shopping at your store when I come up to my brother’s place in Nisswa Minnesota for several years. I always come in for your muffins and the seafood pasta salad. Nice place to visit and shop. Family stores like this offer a personal gift to a customer. I will be heading north again this year. Muffins and seafood pasta will be on the top of my list.
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March 2023 by Lori Hogan
Ordered a birthday cake over the phone as we were headed that way for a 60th birthday weekend. Honestly wasn't expecting much...it was amazing! One of the best chocolate cakes we have ever had! And it was decorated perfectly.Thank You!
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February 2023 by Northern Minnesota Homes REALTOR Jill Larson
Found what we needed. The apple raspberry bread from the bakery Was amazing. Store was clean and clerk was super nice!
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January 2023 by Torie Shepard
Called at 3:58 for chicken DINNER to be placed and told me they were not doing anymore chicken tonight. So they are making NO dinner.
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December 2022 by Lisa Jacobson
Great place to shop! Excellent service and quality products.
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November 2022 by Sheila G.
Customer Service Associates are always rocking it every time I stop in here... Congrats on being above and beyond with your service levels - and food choices! I've been shopping at Schaefer's for 4-decades. First as a summer resident as a kid and now as a local working virtual for past 15 months. I've also worked in customer service for industries across the board and I've never seen people this genuine and willing to help - you can't teach these skills - they are innate. Yes, I shop at other places as well, but always return to Schaefer's! Thanks for all you do! Have a very happy Thanksgiving ...
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November 2022 by David Longren
We have been loyal customers for over 40 yrs. Schaffer’s was always know for being pricey but excellent service & meats. The service is horrible now! We bought a loaf of garlic bread 2 days ago & put it in the oven to warm it up like the instructions say. Only to open it up & find out it was never buttered or any garlic applied. Very disappointing.Stopped back at the store yesterday with the defective loaf to exchange it.I was told by the service person o& the on duty manager, it’s a perishable item & they can’t do anything about it & not even an apology for the error. Unbelievable! This is a product they sold as 1 item but was actually something else! That’s called bait and switch! Needless to say we will never shop at Schaffer's again. It too bad to lose a 40 yr customer over a $3 loaf of bread.Update - we had sent an email message to the stores management about the issue as well. Too our surprise we received a response from the owner apologizing for customer service issue & that they will address the issue with the staff & reinforce the companies long history of excellent customer service.Reinstates our long support of the store!Changing the rating from 1 star to 5 stars!
