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February 2024 by Mark H.
Do not bank here! it is the worst bank I have ever dealt with! They have ruined my credit rating with absolutely no customer support! I have a house and a car loan with them and more than enough money in My checking to pay all my bills with bill pay, they messed up and we're trying to take from an account that I closed months ago and no longer have. ( totally there fault!) All of my bill payments bounced and now all my utilities are threatening to disconnect service and I am being charged with all the late fees, because of their screw up ! I have one credit card that I owe $6 on that bounced and they're going to charge me a $25 late fee alone. Bank doesn't care if they shut my heat off in the middle of winter have no water or electricity. DO NOT BANK HERE! THEY WILL BLEED YOU DRY AND NOT EVEN CARE!
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January 2023 by Britton Britton
Horrible service ever since I’ve been banking with them. Poor communication as people have said before and horrible attitudes when you ask them questions about your own money. I don’t see this establishment being open another 10 years with how much people have complained. Would NOT recommend banking here at all.
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December 2022 by Shane Nelson
Absolutely horrible, have been waiting over 2 weeks for a vehicle lien card that was paid off in cash. I could understand a few days maybe. Was told it would be mailed out in a week and then it was two weeks, now it’s over 2 weeks. I’d be surprised if it’s within four weeks at this point. Absolutely terrible, I would steer anyone away from an institution like this.
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August 2022 by Legend Legend
Always having problems with this bank and I’ve only been with them for 6 months. Either an error with my card or very heavy lack of communication. I’m in the process of closing down my account and going somewhere else.
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July 2022 by Waqas Khan
The best bank in North mankato easy and efficient work by Heather we use the account for our company always convenient highly recommended her and the bank thanks again ?
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July 2022 by Brady Smith
Heather is great to work with, fast, knowledgeable, and quick. Whole team is great
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May 2022 by Legend Blaze
Always having problems with this bank and I’ve only been with them for 6 months. Either an error with my card or very heavy lack of communication. I’m in the process of closing down my account and going somewhere else.
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March 2022 by Nathan Good
This is an excellent bank. Customer service is always top notch and they have been very helpful to me. Taking out a loan was a very straight forward and pleasant experience. I would definitely recommend this to a friend
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November 2021 by Charly Suos
Great customer service. Britney was very professional. She even went the extra mile to get the answer when she didn't know it. Overall, I do recommended having a loan with this bank. Just not a checking account.
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July 2020 by GI Joe
*WARNING* - I applied for a loan and they drug there feet on it for 4 days. I was promised call backs twice to never receive call backs, forcing myself to call them myself. I was also told that the registration could only have the purchasers name on, called the city, and that was a lie as well.If it were not for an emergency, I would have never opened an account here. They act as if they are better than you and do not need your business.Terrible customer service and untrustworthy.
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June 2019 by Dale Miller
Just had an issue and I spoke with Shane. Not only did she solve my problem but helped me understand the process. I was very abrasive and she still went out of her way to help make me happy! 10 stars from me and my businessââââââââââ
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February 2019 by TheDistinguishedThug
Very helpful and friendly staff. Excellent credit union to bank with!
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November 2018 by D J
I have been with SouthPoint for something like 8 years now (formerly in New Ulm) and they have been such an amazing bank/credit union. I don't have amazing credit but they helped me out when I needed it for a debt consolidation loan, after the big corporate banks had tuned me down. So I have stayed with them ever since. Everyone at all locations have always been very friendly and helpful.
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November 2018 by Sandra Rademaker
I could not even enter the the bank after seeing your ad with the guy playing with his facial hair. How unsanitary and disgusting.
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August 2018 by Tiffany Meyer
They were so easy to work with on my truck loan I ended up refinancing my car at the same time and shaved a whole year off the loan!
