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November 2023 by Trina Brunk
I appreciated working with these folks. Straightforward, organized, fair, good communication. I felt that I and my car were both well taken care of.
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November 2023 by Alyssa Haley
Miscommunication between staff lead to an extra day in the shop and me almost not having a ride to work. One of the technicians was kind enough to let me use his personal car. Set up an appointment to get the work done that was diagnosed. I said I would need a loaner and that I would need to know if they had one or not that day. They didn't reach out to me until 11:30 on the day of the appointment when my car was already at work with me.
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November 2023 by Jane B.
I depend on these guys to keep my car in great shop for some of the long trips I take. They are very professional, easy to communicate with, friendly and do a GREAT JOB.
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October 2023 by Mary Gregersen
We were headed to NY and tire light came on. Found Northfield Auto Care to help us out! John and his crew were amazing! Back on the road in no time! Thank you!Service: Tires
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September 2023 by Michael Choquette
I drive from Saint Paul to Northfield to have them work on my car. Enough said this place rocks!
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June 2023 by AM CISO
AWESOME SERVICE. These guys always do great work.
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June 2023 by Joey Hudson
Great service and super nice people
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March 2023 by Rose Sorenmann
Very accommodating for a litte job. Squeezed me in within an hour of calling to see if they could put a license plate bracket on my front bumper.
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January 2023 by Des Monroe
Best service! John appreciates all of his customers and gives them the utmost respect!
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December 2022 by Adam Webster
My god I'll drive from Minneapolis for this sort of automotive care. Great, fair, direct. No extra unneeded services.
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December 2022 by Allie Fridkin
Super fast and easy service - definitely just fixed the issue without any hassle
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August 2022 by Trish
My son brought his car there to get brakes done. Everyone there so very nice and knowledgeable. Pete explained everything that was wrong and what they did, to my son. We started going here as my husband in the car business and wants to give business to our local companies.
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July 2022 by G B
Northfield Auto Care Inc. conducts business honestly.I came to Northfield Auto Care Inc. after failing to warranty out a cooked battery at an auto parts store. I had already warrantied out the battery before and therefore— the auto parts store told me— I couldn’t warranty out the battery again. Since I had cooked multiple batteries I suspected a more widespread electrical issue than simply the battery. Yet I was out of my depth with regards to diagnosing the problem. NACI was able to get me in earlier than any other shop in town so I made an appointment.NACI tested the battery, alternator, and starter. They confirmed that only the battery was faulty and that the alternator and starter were functioning properly, and also diagnosed potential causes of the repeated battery cookings. They then warrantied out the battery (something the auto parts store where I bought the battery would not do), and installed the new battery— all free of charge, i.e. $0. $0 for labor. $0 for parts. $0 for miscellaneous charges.They had the option of charging for the parts by lying about the warrantying of the faulty parts. They also had the option of charging for labor. Yet, they did neither. Craig and Cory conducted business honestly and for that reason I highly recommend Northfield Auto Care Inc.
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July 2022 by Terrence Tousignant
They seem very honest and provide quick and friendly service.
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February 2022 by Carol Hamilton
My car was finished in a timely manner and they kept me informed on it’s progress