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October 2023 by Les Ferris
Hit a deer and needed body work. I had trouble with ins.company but Chris took care of it and it really was a huge problem. The insurance company said they would pay so much an hr. And for the job. And I had 200 dollar deductible and would be responsible for the rest. I don’t know how they took care of it but ended up insurance pay the estimate. I was told one week or so and one day past. Very polite staff and organized.COULD NOT HAVE BEEN TAKEN CARE ANY BETTER!!
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October 2023 by W P
Bought a set of new tires, and they offered a great price for a full install. Older shop, but really nice people. Pleased with work and will be back.Services: Tires
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October 2023 by Stephanie Reuter
Very polite staff, the worked very hard to fix our problems with our van. If they didn't know or didn't have the parts, they found out what they needed. Kept us informed the whole time they had it. Great valueServices: Electrical repair
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October 2023 by Jeff Nail
The service and staff was excellent. Warm, respectful, quick and expertly done. They treat my college age daughter like family as they promised to do.I highly recommend Valley Autohaus without any concern in doing so.Service: Tires
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October 2023 by kevin mowers
I am in Northfield visiting my daughter and her family. Walked out the car to get something only to find I had a flat tire. My daughter said no worries, we know a place Dad. We called Valley and they told us we could bring the car in anytime to get fixed. We brought it in and it was fixed within an hour. Everyone was friendly. The service was great. How does one get to have a Wonderful Experience by just getting a flat fixed? Great customer service with a smile. Much Appreciated!Thank You, Kevin
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October 2023 by Becky Boling
I asked just before closure if they could look at my problem--someone knocked my review mirror driver's side off. They let me come down, and said they'd take care of it but it might not be the color that matched the car. And yet when I picked it up several days later, I was so pleased to find that they went the extra mile to find a review mirror that matched my car! They were professional and upfront about costs and such.Service: Auto body & trim repair
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October 2023 by Phil Daniel
To start with they never called me once! I had to bagger them to even find out about my car and they made me feel like a nag. Communication skills 0 ! Rude to boot. When I finally did decided to just have it taken out of their hands I turned up to find them "Conducting tests" That I was charged $260 for and never even got the results just an empty texts!. They seem to have a bad culture there, somethings wrong. Avoid at all costs!!
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October 2023 by Penny Yagodinski
Professional service and excellent quality company. So thankful for Valley Autohaus taking such good care of our daughter’s vehicle while she’s been attending college. Thank you for all that you do for us and for all of Northfield!Services: Tires
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October 2023 by Payton Reuter
I have been to Valley Auto multiple times and have enjoyed the experience each and every time. The customer service is great and they are all very friendly and helpful. I definitely recommend
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September 2023 by Daniel Orr
Wonderful service and great experience, they made a stressful situation go away quickly! 3:00pm Friday before Labor Day and my van had a flat, the valve stem had a leak. We just moved to Northfield and I had never been to a auto shop in town. I found Valley Autohaus on google because they carry Firestone tires. I made it to Valley and Wes came out and looked at it. He had me pull up right away. He fixed it in less time than I thought it would take. He was nice, kind and professional. I plan to make this place my auto shop in Northfield. Thank you all!Service: Tires
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August 2023 by Connie Garrick
We were very impressed. We were from out of town and he told us what was wrong and the cost . He was concerned that we were on vacation and the cost to us and explained that the repair needed to be done but could wait till we got home. Very honest and knows his work. We were stunned when he said no charge. Awesome in our book!
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August 2023 by Cletus Snow
Took it there to have a nail in a tire fixed. When I meant fixed, I was looking for a plug patch or a patch on the inside of the tire. Charged $2 for a “patch” and $30 labor. All they did was put a plug in it (the kind you buy at menards)and they didn’t even fill the tire back up. I guess I should have specified how I wanted the tire fixed just FYI
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June 2023 by cory vititoe
Needed a engine swap, they did a great job pricing was good and service was good. Def recommended! Had my car back within a week!
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June 2023 by Mike Koppenberg
While I was given the wrong address the tow truck driver himself was unhelpful and letting me know where my vehicle was located
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March 2023 by Nick Monson
I’ve used every portion of their business, wether it’s been towing, oil changes, body work, or as easy as new tires and alignment. My interaction with everyone over there has been fantastic, it’s a great group of employees, lead by a great ownership group that is there everyday. I’ve been going there consistently over the past few years and I have no plans of taking my business anywhere else- hands down the best auto body shop in Northfield. Schedule an appointment with confidence.Services: Auto body & trim repair
