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February 2024 by Savannah Fuller
Staff can be relatively friendly, but certain staff are very rude. Biggest issue is that this Walgreens is terrible with HIPPA compliance. No one likes to call the pharmacy or walk up to the counter and have their personal information and medications announced with no confirmation of PHI (personal health information). Regular patient or caller ID or not, it’s unsettling. Overheard another patient complaining about this as well today.
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February 2024 by Savannah F.
Staff can be relatively friendly, but certain staff are very rude. Biggest issue is that this Walgreens is terrible with HIPPA compliance. No one likes to call the pharmacy or walk up to the counter and have their personal information and medications announced with no confirmation of PHI (personal health information). Regular patient or caller ID or not, it's unsettling. Overheard another patient complaining about this as well today.
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December 2023 by Lynsey Boudreau
Photo department is an absolute joke. I have had issue after issue with the quality of my prints. One time they double printed a book I ordered, and bound them in the same book. I double checked and made sure it wasn't an issue on my end (it wasn't). Today I got an email confirmation saying my photo cards are ready. I get there, they can't find the order and printed incorrect quantity. It's a joke. Faribaults photo is a million times better
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December 2023 by Trish
Their photo department is terrible! My Christmas cards weren't ready when they emailed me saying they were ready. I got them next day, and our faces were all blurred, not seeing any eyes or mouth! I told the girl they weren't very good, she asked me if I want another set!! I said no, then she said "there's nothing I can do about it". I will NEVER go to the photo department there again.
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December 2023 by Jeff Kodada
Got my pictures downloaded for Christmas cards very happy
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October 2023 by Boss Lady
Very friendly employees and awesome sales. Nice store.
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October 2023 by Amanda R.
Always friendly helpful people. The isles are a bit out of stock some days but I'm finding that everywhere.
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August 2023 by Michele DeFazio
I called in some scripts and spoke with a Tech mamed Cory. What a delight on the phone!! Super personable and friendly!!!I wish everyone was as nice as Cory. Honestly. I hope he stays there for a long time!!
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August 2023 by Jacquie Fowler
Always poor staff. Not friendly or very helpful including 'leadership' employees.
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July 2023 by McKenzie Stack
When I say "I shop here as a last resort," that is the biggest understatement. They never have items in stock and the employees are so rude. Spare yourself the struggle and time, and drive to Target.
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May 2023 by Diane Sullivan
I have picked up several things here for work. Always a good selection. I especially love the curbside delivery to my car. Thanks Walgreens Northfield, MN
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February 2023 by Ahnalee H.
I still regularly use this pharmacy out of limited options; however. They will call and text also email you saying your prescriptions are ready and then once you get there they are not filled. THIS HAS HAPPENED AT LEAST 4 TIMES in the short time of 3 months of picking up from them. Do not send there, they are often out of meds giving you only 10 at a time having to pay a co-pay each time. How can you be out if you have some? How can I have s'mores if I haven't had any yet? Anyway, no thumbs for them.
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October 2022 by Emily Kraus
Always very slow with prescription and service. Store is dirty.
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July 2022 by Ashley Stutzman
Pharmacy shorted us on my son's medications twice.We got medicine for a double ear infection. (Steroid and antibiotic) They shorted us by 1 and a half doses for each one the first time. We didn't argue about it and hoped it would be okay. Our son seemed better. But 10 days later my son's ear ruptured. I took him to urgent care and he still has the double ear infection. We again got a steroid and a new stronger antibiotic. I let the pharmacy know it was short last time when picking up the medications and to asked for them to double check the measurements to ensure they are accurate. Here we are 4 days later, and our steroid is short, again. (Our antibiotic might be too but I won't know for a few more days).I went in to talk about it and show them that I only have enough for 5 doses instead of the 6 the doctor prescribed. Instead of just an apology and more medicine, I get an extra talk about how our doctor shouldn't be doing such accurate doses in the first place, 2.5 is good enough, how my kid prob needs tubes and that is why his ear infections haven't gone away. ... first of all, whether my child needs tubes is not his call. Even if he might, that does not change the fact that we were not given the correct amount of medication. THAT IS THEIR ENTIRE JOB. They should be able to give out the correct dosage no matter how wonky of a measurement it is.I have a feeling they didn't measure using properly calibrated tools and instead are using the generic plastic bottle markings to "roughly" give the correct amount. If that is the case, I find it highly concerning. The pharmacist also said that the missing 1.5 ML is prob stuck to the sides of the bottle... This steroid has the consistency of water and basic gravity should have the solution properly moved in less than 30 seconds; so no, it is not stuck to the sides of the bottle. I might take that excuse for the antibiotic but not the steroid.After this, we are checking to see if we can move to a new pharmacy. They did end up giving me another dose, but they lost my trust and I don't appreciate the extra commentary about how it might not have mattered in the long run or the dose our doctor gave us is to blame. I'm frustrated enough that my child is in pain, I just need my medications to be correct.
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May 2022 by Tom B.
If I could rate a zero I would. There are always staffing issues with the pharmacy. You just can't pick and choose hrs when you have staff. Sterling Drug is the best option in town.
