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March 2024 by Shannon Johnson
Love Panera's!!
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March 2024 by Amy Pahl-Zeszutek
The manager, Dayna, went above and beyond to help today. The best person I’ve met in quick/fast food. Truly grateful for her kindness!Wheelchair accessibility: Great accessibility
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March 2024 by John Buelow Excavating
Good service and good food.
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March 2024 by Ashley Lutz
This Panera bread is decent and the employees are nice. I don’t eat here much, but the food I have had is pretty good. I am a sucker for the cinnamon toast crunch, bagels, but I can’t eat those very often. I mainly come for the sip club. For a while, they were staying on top of filling the coffees and creamers… Even the water was staying pretty hot, but not as hot as I would like it… The last few times I’ve gone the water has been Luke warm. It’s not really worth it for me to ask them to refill it because I’m usually in a hurry. I think a good procedure would involve checking the temperature of the hot water every 1.5 to 2 hours as well as making sure the coffees are filled. I think in the future, I may just request some to fill my glass with hot water since we are not able to grab our own glass anymore. Makes more sense to just ensure it’s very hot. Because Luke warm he kind of sucks….On a more positive note, they do have a good variety of big teas, I believe six different ones including orange ginger mint, which is my favorite
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March 2024 by Michelle Buck
I usually love eating at Panera but this place has gone downhill. I ordered the pepperoni pizza and it was just awful. They used too much sauce and it was bland. They no longer allow you to get your own drinks so you have to ask someone at the counter and everyone back there was a young teen. My daughter ordered smoothie and they didn’t even mix it enough because there were large chunks of fruit in it. I don’t think I’ll be dining here at this location again.
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February 2024 by Ed O-K
The food was excellent, especially the chicken wild rice soup. The staff was very nice and food was up before I got back from the restroom.
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February 2024 by Kevin Lemke
Way too expensive for the reheated fast food. All Panera's have turned into trash food. Hospital food is better. The staff are always good though.
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January 2024 by Maria DAngelo
We went there for Saturday breakfast to use gift card from work. It didn't work..we blame that on work. My hearing aids picked up background music that bounced off the open ceiling. Gave me headaches. Ive been to other Panera locations, never been an issue. Oak park heights is too noisy for deaf folks. When I went up to retrieve the food. They told the name of the order, I couldn't hear them due to noise and I develop headaches. I was so embarrassed and they laughed at me showing me the ticket. I had let my husband to take over. I read their lips saying what's wrong with her. I want to let them know about my hearing loss. I'm not comfortable. Deaf folks don't go to oak park heights.
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January 2024 by Kay Stahlke
Zoie….the manager is a breath of fresh air…absolutely delightful!! Like a ray of sunshine on this cloudy..gray winter day!!! She made our day!!!????
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November 2023 by Ian Brown
I stopped in for my daily Hazelnut Coffee and found the pot was empty. I asked how long it would be for some more. Lilly came out and said they would get some going right away. She even took my cup and filled it right away, leaving me in and out quickly with a fresh brewed cup of joe! Thank you Lilly!!
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October 2023 by Paul Tobin
I waited a ridiculous amount of time in drive-up. All because this Panera refuses to ask cars to move to the pickup slot to await complex orders. So, everyone in line has to wait. When I finally got up to the window and complained, the server said that management tells them not to ask people to pull over into the empty pick-up parking spots. I guarantee that you are losing customers due to your lack of courtesy for cars waiting in the drive-up line. I can't stress enough how irritating this is.
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October 2023 by Laurie Gunter
Very disappointed with Panera Stillwater. They keep removing favorites from menu because it’s a “training site”. They are constantly opening late at 10:00 am due to staffing problems, and you are forced to place your own order at the kiosk - again due to insufficient staffing. Let’s make this a regularly operating facility!
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October 2023 by Kyle Pothen
Ordered online. Picked up bag from the counter, I had ordered a Mac n cheese breadbowl, only got the MacnCheese, ordered Chicken Noodle soup, got Broccoli cheddar. Food was cold as well.
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October 2023 by Heather McGath
This Panera is out of ingredients EVERY TIME i go there. You are forced to order at kiosk and because they are out of an item I have to pay extra to get a cheese substitution on my sandwich that is already supposed to come with cheese!? Tables are broken, half the kiosks don't work, the lemonades are usually empty or close to it, the conversations coming from the employees are inappropriate. This Panera needs to get it together!!
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September 2023 by Ashley Nelson-Linder
I literally just spent my entire hour lunch break waiting in line. Once I approached the speaker 47 minutes into my wait, I was hastily greeted and said I would be spoken with in just a few minutes I then proceeded to wait for another 10 minutes before I just pulled forward waited another 10 minutes for the woman in front of me to receive her order so that I could just drive by and get out of that place.Thanks for forcing me to skip lunch
