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December 2023 by Steve Schloesser
Alls get good service and honest answers even if it is an "I'm not sure"
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September 2022 by Google user
Stood by the home computers for 15 - 20 minutes with 3 or 4 workers 15 feet away and none of them offered any help. I left without a purchase. Never coming back.
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May 2022 by Steven Johnson
Stood by the home computers for 15 - 20 minutes with 3 or 4 workers 15 feet away and none of them offered any help. I left without a purchase. Never coming back.
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August 2020 by Derrick Mitchell
Best Buy was a great
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October 2019 by Jason V
From home theater to cables to subs and installation everyone I have worked with over the years has been helpful and most of all knowledgeable. There was a problem with the seats that were shipped to us (wrong ones, worked fine) and due to the length of time the manufacturer would have taken to correct this they made it right for me right away.
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September 2019 by Mark Smith
I have been on phone holding for 20 minutes to talk to someone. Worst customer service I have ever seen. This has happened multiple times and no one ever seems to care
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March 2019 by Leticia Cole
My husband and I purchased surround sound speakers and a Control4 Smart Home automation system from Magnolia.
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May 2018 by Tom Stebbing
We dropped about 15G on two systems. Had to disconnect one system temporarily. After many calls never returned, finally called back. They want $450.00 to set one system up again. It's all there, just needed help with some wire placements (plug ins) Had our son buddy swing by and he did it in 45 minutes. Never shopping there again. Over last year or so, several phone calls never returned
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May 2018 by Susan Stebbing
They are great when you are getting a very expensive system installed.... but then try to get a call back.. if something is wrong. . We will be shopping around when we decide to do more and add on to our system..
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May 2017 by Ryan Kohler
I was having my basement finished and was looking to buy all my speakers besides my towers and sub in one shot. Bought a pair of Martin Logan ceiling and wall speakers. With these was supposed to include a center channel for free. So when I came back to pay for it, I got an extra in wall speaker! I explained that doesn't do me much good because I ran the wire myself right before they sheetrocked the basement. So I was stuck with an extra wall speaker and had to purchase a center channel elsewhere!