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October 2023 by Chris
Clean and decent. Could use a
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September 2023 by Nico Doom
We were mislead! Made the reservation with them via phone. I asked about early check in and was told we could arrive any time after 11:00 am. I explained our need for a room to get ready in for a wedding we were attending later the day of the reserved day.On the day of check in we arrived at the Grand Hinkley Inn around noon. I approached check in desk and over heard receptionist talking to someone on the phone. They were saying they had been slammed by patrons the night before and room cleaning was to make sure the rooms with website check in were cleaned first. I checked in provided license, credit card. Etc. Asked about getting a room as soon as possible. I was told it would be at least two hours.I checked with reception several times before we had to find a bathroom to get changed in for the wedding. We left at 3:15 pm. Still no room at that point. At 3:45 I received a text message telling me room ready.Here is where I am angry. House keeping has been cleaning rooms. As the rooms became available we should have been notified right away. I am house keeper. I can turn over a room with bathroom in a 30 minute time frame. How did it take hours? Why did they not do better for the customer waiting at their establishment?As for the room. It was clean. Bed was comfortable enough.
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September 2023 by Kimberly Tchida
They were staffed so no continental breakfast, no coffee! Called they front desk for info and got no answer. The air filters were very dirty the room smelled musty after it was turned on. I went to the front desk for sugar for my coffee and they gave me packets that were hard and stale.Food & drinks: No continental breakfast
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September 2023 by Lonnie Smith
Restaurants closed or closed early. Short staffed. Food was good.
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September 2023 by TatteredTime DragonflyDreams
Perfectly clean, moderately quiet, value for cost was abysmal. We needed no "service", the "location" is the middle of a field, the rooms are outdated but functional. The quality of the room was OK but I am used to exceptionally beautiful accommodations for the price I paid. The room was that expensive just because they can charge it, not that it is worth it. I would stay there again if I had no other choice.
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September 2023 by James Marengere
They jack the price to $500 / night for events. Very old facility. I guarantee the rooms haven't been updated since the 80s. Pillows suck. Rooms aren't clean (cobwebs all over). And they'll bust into your room like a SWAT team at 11:01. NOT
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August 2023 by Jen Foster
Lovely 3 night stay. Room was comfortable and spacious. Staff is courteous and helpful. Will stay again.
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August 2023 by Flyer209219
Yes, the rooms need to be updated, but the staff is incredible. We stayed with our dog for 3 nights. Our bed was comfortable, the room spacious. We will be back again very soon. Very quiet and low key.
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July 2023 by jocasee
The Good: 1. price was under 150 2. front desk personnel were pleasant The Bad: 1. Smoking room (was the only one available). The smell was unbearable. 2. The TV remote (we tried 3) did not work. Gave up and went to bed 3. I was awakened at 4AM by security knocking on my door responding to a report of a domestic disturbance. There wasn't one. 4. No hot water to take a shower. My recommendation: Do not stay there, especially if all they have are smoking rooms. I cannot speak to the non smoking ones.
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July 2023 by Michael H.
Price is decent for a room and the room is average. We were pleased with the cleanliness. Beds were ok if you like soft mattresses. Pool was too crowded and it was a bit noisy at night with kids running down the hallways at midnight. Good place to stay if you love casinos.
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July 2023 by Kate Burrows
In bad need of an upgrade. It's like a 1830s style. Yuck. Beds were very used!
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June 2023 by Lori Bjerketvedt
I gave the rooms a 3 because they are better than the main hotel rooms. They need to update all of there rooms! They are very run down . NOT worth the price they charge! If they were all free that would be fine but for those of us that pay..... they are all about the money! Not having the customers best interest in mind at all. Service has ALWAYS been spectacular!
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May 2023 by jim sager
No more shuttle to and from the casino. No more continental breakfast. Room was dirty. TV did not work after midnight. Only plus was three beers left in the fridge from the last guests.
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May 2023 by JT Ross
Everything was clean and as expected. No breakfast but Tobies is on the way out of town.
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April 2023 by jake becker
Rooms old, walls peeling, furniture chopped and scratched, doors damaged, staff didn't clearly answer questions on shuttle service and short on other questions, located on resort propertyNearby activities: Casino is clean has great selection of games, knowledgable and friendly stuff