NAPA Auto Parts - Cottens Inc. in Osseo is known for its excellent and friendly service. The workers are the best in the business, very helpful, and very nice. They truly go above and beyond, making customers feel valued. Staff are knowledgeable and efficient, often providing extra help like installing parts or offering clear guidance. The store honors warranties with no hassle, making it a highly recommended place for quality parts like batteries. Customers appreciate the wonderful and polite service, ensuring they will return.
They have competitive prices and good customer service. They just lack in availability of parts, e.g. looking for a specific battery and they didn't have anything except one style... though another store several miles away had 11 of the one I wanted.
June 2024
I like buying my batteries at NAPA. So far they have always honor their warranty with no hassle, no doubting you, no tripple checking if you are lying like the other parts store. I highly recommend NAPA batteries for this kind reason.
May 2024
Excellent They help me and i came back and they help me put the new wipers on my car and they even help someone elsein the parking lot,They are so friendly and so very nice.
