Pioneer Midwest is a local ski shop dedicated to helping customers enjoy cross-country skiing more. It offers a wide range of competitive skis hand-picked from brands like Salomon, Atomic, Fischer, Rossignol, and Madshus. The shop fits every customer to their skis, ensuring a perfect match for all skill levels. In the summer, it also sells Northstar Canoes. The customer service is consistently described as the best ever encountered, with staff noted for being extremely knowledgeable, very personable, and always professional. Owners and staff provide patience and time to all customers, regardless of technical skill or purchase size, truly wanting to get everyone out on the trails with the best equipment for the individual. This approach makes the sport more fun and accessible. The team is happy to answer questions and ensure customers are ready for the season. The staff demonstrates a high level of attentiveness and communication, successfully handling detailed remote orders via phone and email. They provide honest recommendations based on customer needs and go above and beyond to resolve issues, including fast warranty service. Their ability to explain the nuances of Nordic skiing without judgement or pretentiousness is highly valued. Customers report being consistently impressed, with many traveling significant distances to purchase all their family's skis, wax, and gear from the shop.
This is the best ski store they are very knowledgeable about skiing and always give you recommendations on what you are looking for instead of what will get them the most money
June 2025
The crew working here are top notch! They have always been super knowledgeable, thorough, kind, and excellent at gettingyself and kids outfitted for everything Nordic! They are always my first stop for gear.
March 2025
Excellent service, very knowledgeable folks. They have delivered consistently with every purchase.
