-
January 2024 by Kevin Baragar
I blew a tire on the way to the surgery center and I drove on the rim to get it to the tires plus.they changed it and I made it to my
-
January 2024 by Chipyboi yt
Do NOT schedule an online appointment those are not honored and the store will tell you a confirmation is needed anyway. The guy at the store says just call or you have to wait two days for a reply even if the system says they are fully open. CALL to schedule an appointment or plan to leave with the work not done and having to come back a second time.
-
November 2023 by Beck
Simple repairs take way too long and half the time aren't done properly. They just had my car for a week and didn't even fix the issue. Bad service would not recommend.
-
November 2023 by Nikki A
Online site says open until 6 pm on Saturdays, scheduled my appointment for 4 pm, got an email saying they had a question and to call prior to arrival, called at 2:45 pm day of appointment and was told they close at 3 pm.
-
October 2023 by joe smobody
Called to schedule an appointment. We agreed on a specific time to come in for a set of tires. When i arrived i was looked at with alot of confusion and they said i had no appointment scheduled. It turns out when i called i was talking to a call center that introduced themselves as tires plus and scheduled an appointment for me with with no indication that they were a call center and the appointment meant nothing. Why?? Why not just tell me theres no openings and ill look elswhere or schedule several weeks in advance? They have a call center that just schedules appointments that mean nothing and you don't even know your talking to a call center.
-
October 2023 by Josh wirtz
Terrible experience. Booked online and paid, then got a call an hour before my appointment and was told that they do not have the tires I wanted in stock and nothing comparable under $1000 for two tires. Awful communication and customer service. I will be looking into Discount Tire for new tires and will not be returning here or recommending them to anyone. BEWARE!
-
August 2023 by robert cespedes
Andy is very good with people and understands everyone's situation. He helped me with both my vehicles and explained everything step by step to help me pick the best solution , did not rush or show any frustration. He clearly has the patience and professionalism yo deal with all customers .. I high recommend go here and asking for him specific for help and recommendations to all your needs
-
August 2023 by Roberto Cespedes
Dr Deuces is where it's at found them online nothing but great reviews about him..worked around my schedule tons of experience great dude all around, if you can't make it to him asked about his mobile barber shop he will bring the freshness to you!! Definitely a must to try ...
-
August 2023 by Dustin Swan
Online booking site apparently overbooks, but they don’t bother telling you the fives day before the appt - they wait until the time of the appt to let you know they can’t get you in
-
June 2023 by Robert Kohn
Customer service at the Otsego location is terrible, I asked a simple question and they seemed like I was asking for the impossible. All I wanted was to measure the bolt pattern on a rim.
-
June 2023 by Travis T
Scheduled appointment from their call center. Got there and they were closed. Call center basically said screw off. I was the their schedule and they never even bothered to call me to tell me they were closed
-
May 2023 by Martin Beetler
Horrible experience!! Went to drop my car off for my 11 am appointment today 4/22. I was told their website gives out pretend appointments and that the problem is way way above his pay grade and they can’t help me. It was the manager of the place
-
April 2023 by Shany Sandoval
Jim was a great help. Last minute screw in my tire. Called and Jim got me in right away. On a Saturday that means even more!! Thanks so much to the team.Service: Tires
-
March 2023 by Phillip Kirk
Been to this location several times and they’ve always performed excellent work in a very timely manner. Honestly everything has always been taken care of much faster than I’ve expected, and the work has been good. I’ll probably continue to go here for all of my tire and routine maintenance needs that I don’t feel like doing myself.Services: Brakes
-
March 2023 by John Myers
Great shop. The team at the Otsego shop always takes care of us by letting us know what needs to be done and how much it will cost before doing the work. The team is great!
