“We had an amazing experience after being loyal customers of T-Mobile for almost 15 years. Eric, one of the sales managers, was incredibly patient, skilled in sales, and adept at management. He successfully transitioned our large household family lines and managed to convert over 10 successful lines for our family. We also had my mother and her husband. Everything went smoothly. We appreciate their professionalism, prompt time management, and the best part is the significant savings we’ve experienced by adding Spectrum services. I highly recommend T-Mobile! Eric and his team are the best. We are so grateful to have Spectrum in our community!?”
“I recently was on the phone with T-Mobile corporate customer service asking about an ongoing billing error on corporates end and they referred me to take my phone and bill into a local store to see if they could help me so that is what I had done. I walked in to the T-Mobile store located in Owatonna, MN and was greeted right away as I walked through the door. The employees were super friendly and extremely helpful. As for corporate T-Mobile that is a totally different story! This particular store understood my frustration with the billing being incorrect and empathized with me and my concerns. They even called corporate customer service to see if they could help me but they were denied of solving my billing issue. If you want amazing customer service you need to go to this location in Owatonna to purchase your next phone and phone plan. I highly recommend this store.”
“Justin at the Verizon store in Owatonna is always so helpful, kind, and informative. My husband has worked with him for years, and we’ve consistently had great experiences. He takes the time to answer questions and makes everything easy to understand. We would highly recommend Justin to anyone looking for excellent customer service!”