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October 2023 by Janet Grawe
Love this place bought my turtle about 4 yrs ago from there !!!
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August 2023 by Emily Keckhafer
The place smells so horrible, animals were stacked in tiny cages stressed out so badly. Birds were stressed flying back and forth in their small cages, hitting the cage walls. A bird was loose and he was like yeah I know I'll get it later. Rabbits and guinea pigs had ZERO hay which is crucial for their diet. Rats were crammed together in dirty 6 inch by 10 inch cages, no hiding spots, and one had babies that she was protecting with her life. The water dishes were full of bedding and feces. The guy doesn't seem like he knows anything about animals because he doesn't even know what breed rabbit he had there and lied about what breed they were.
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June 2023 by Renee
Jeremy has been really GREAT to work with us! He helps us find BEAUTIFUL bunnies at WONDERFUL prices! He is a HARD worker too!!
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May 2023 by Shannon C
I filed a report and spoke with animal control with my concerns about this pet store. Animal Control is WELL aware of this store and have been there multiple times to speak with the owner. According to Animal Control, the best thing we can do is to confront and ask the owner about the horrible conditions and make the public aware of these poor conditions.This is the saddest, smelliest and dirtiest pet store one could ever walk into. The poor puppies were in a kennel full of shredded paper and their water and food dishes were full of shredded paper. I wish they’d all get bought so they can get out of their poor conditions, buy they’ll just breed more and try to sell more. As someone who has both adopted and fostered dogs, I literally was depressed after leaving this place.
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May 2023 by Eric Grasdalen
If you want to get depressed, just walk into this store and see the poor puppies that have shredded paper in their water and food and have no energy and look sick. You will leave depressed and have the urge to buy all the puppies, so they can get out of that dump. Honestly the worst pet store I have ever been in.
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May 2023 by Bear Vanderlouw
Didn't have what I wanted, staff unsure of products they may or may not have. SOMEBODY NEEDS TO CLEAN THE FISH TANKS!!
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April 2023 by Logan Fralick
The guy that owns the place is in there every single day and every time I come in there he’s always making sure I get 100% great service
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March 2023 by Mai Xiong
There are word of mouth that this pet store sells "teddybear yorkies." I bought a "teddybear yorkie" puppy last year in May. As she got older, her looks mature and is definitely not a teddybear yorkie. You can definitely distinguish between a Yorkie and shih tzu. The puppy is definitely a shih tzu. Did some DNA testing, turns out she is a shih tzu mix with Maltese. Very misleading advertising. How can you take better care of your puppy if you don't know the exact breed that it is. Never buying from here.When I took her to her first vet visit, she has ear mites. The vet is familiar with the pet store. Beware and don't purchase from this pet store.
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February 2023 by Joni Borchert
Bought 2 parakeets and they were both dead in 3 days. Very sad. Bacterial infection. Beware!!
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January 2023 by Emily K.
This shop has had a bad reputation for a while. A new location didn't seem to change anything and I don't think it's any coincidence that on Facebook they do longer have a business page just a regular profile you have to friend request. I can only assume this is because of poor reviews. I purchased two puppies several years ago and 3 years apart which clearly didn't come from a reputable breeder because both dogs had major behavior and health issues. Issues that only come from a puppy mill style breeder. I moved away from Owatonna a handful of years ago and recently came back to visit and saw the shop had moved downtown. I was hoping the place had gotten better and I'm sorry to say it looks like conditions for these poor animals have only gotten worse and the guy who owns the place has an awful attitude. I would say don't support this place and buy from them, but also these animals need to be rescued by people who are willing to care for them properly
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January 2023 by Eva Gilligan
Very nice person help us buy a puppy . He was very helpful ?
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November 2022 by Emily G
Good selection of animals, in fact better than the stores in Rochester. He will custom order items for you too. Owner is really nice. My only complaint is that the habitats needed some TLC.
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October 2022 by Daryl Bouwman
Absolutely the most disgusting pet store or any store for that matter that I've ever seen. There's more dust on the shelves than there are items. Dead fish floating in tanks water is disgusting. Floor needs to be vacuumed. I could go on for days. I feel absolutely sorry for every fish and animal in there. I would think the humane society or somebody should shut this place down. 100% animal abuse it's just not right
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September 2022 by Charity Brenke
Enclosures for all animals filthy. No uvb or heat lights on for the reptiles that need them in order to survive. Only positive thing is the price of crickets.
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July 2022 by A Google User
I got 2 guinea pigs from thum and 1 of thumDide do to posting from thum
