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“Great communication, friendly staff, efficient, answered all our questions and got us what we wanted. We enjoyed our experience with Steve McCoyne our salesperson! He went above and beyond to help us get our new vehicle.”
“Nicest service staff! I came in with door trim dragging on pavement, and two gentlemen helped immediately, first trying to unscrew it -- then snipping it when rust wouldn't budge. They refused payment too! I had been impressed with their phone help before as well, I was helped by their patient explanations & advice. They deserve our business!”
“Very friendly and does and excellent job. A dear did major damage to the entire front and sides of my pickup and the got everything replaced. My truck looked brand new.”
“David is the absolute best. Came in for brake pads for an older vehicle. Couldn't get to the job for a couple of weeks. The now installed pads work flawlessly. But, back to David. He saw me agonizing over this purchase and sweetened the deal! Ended up better than I would've got using my military discount! David's the man.”
“After 20 years of living in the Park Rapids Lakes area, I finally had my first run-in with a deer. My vehicle suffered minor damage, but I could not open my driver's door. I stopped by John's on my way to work the next day, and was surprised to see they opened at 7 am. I talked with Ryan, and literally, in less than 5 minutes, he had my door functioning again, and he did it at no charge. He then quoted me a rough estimate to fix it, on the spot. He was absolutely awesome. I'll be bringing my vehicle to John's for repairs just as soon as I hear back from my insurance company. He turned a less-than desirable circumstance into a pleasant one, and I'm extremely grateful for the help. Thanks again, Ryan. You are awesome!”
“Bad things had to happen for me to get to meet Josh and Katie and see and hear how much they care for your vehicle. They gave me some good advice as well that I will carry with me forward.
I’ve had paint work and (unfortunately) body work done before. I’ve had good experiences and bad ones. I’m also impatient as heck. This experience was pleasant from the start.
The work is top notch AND they detailed the car before I picked it up. I knew it needed detailing, I was going to have it done after the new paint cured but they saved me that.
I can’t recommend Josh’s Collision Center enough. I received some damage when the local safelite replaced my windshield. It’s a new car. There were unnecessary and silly issues with Safelite and the only people who truly helped with all this were Josh and Katie. And my insurance agent but he doesn’t work at Josh’s and isn’t about him ;)
Thank you Josh and Katie. I won’t forget this and I’ll tell anyone who lets me talk long enough lol”
“Excellent service,, went above and beyond, repaired a nasty scratch on a golf car that I bought an hour earlier, it got scratched while loading up on my trailer,, repaired it while it was still on the trailer, saved me the trouble of loading it back up at a later date.
J & J Auto Body is all about great work and great customer service !!!!!”
“I used to buy most of my parts from other parts stores in park rapids but got very tired of poor customer service so I started coming here instead, I’m much happier with Auto-Value now. The staff are unbelievably friendly and helpful, I’m very happy about that. Thank you Auto-Value!”
“Brad, in Park Rapids was an amazing help. When we left Omaha for our annual trip to Canada, we discovered that our boat motor had a tilt and b trim problem. Once we identified the issue, and that the part we needed could be purchased at a Napa store, we headed North up I29. We checked with several Napa stores along the way without success. Finally, we reached out to the store in Park Rapids and Brad had the answer, and had a the product available, but it was a different brand. They closed at 6 and we weren't sure we would make it in time. So, we continued contacting several other stores and even a Marine store on the border. The marine store had what we needed, but the pricing was pretty expensive. I think I called Brad 4 times, the last time with a Napa part number (provided by a Napa store in Detroit Lakes, but the part wasn't available at that location). We reached Park Rapids 20 minutes before closing and Brad was ready with the parts we needed and some great advice. Brad was patient with my many phone cells, resourceful and very knowledgeable. Thanks to Brad, we will be able to enjoy our vacation without any concerns about being stranded out on the lake!!”
“I showed up late to my appointment, but Brittany was able to get me in and I am beyond grateful. Between that and Walmart plus for free tire repair, that’s a no-brainer to get service here.”
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“Nate, at Park Rapids Ford is “The Man”! I told him exactly what I was looking for and how much I wanted my monthly payment to be, and did it all and then some. I will continue my business with them in the future. Thank you, Nate!!!”